Customer reviews from singer.com
Singer - 4452 Heavy Duty Sewing Machine - Gray
Average customer rating
4.2
(642 Reviews)
Rating breakdown 642 reviews
5 Stars
415
4 Stars
115
3 Stars
28
2 Stars
23
1 Star
61
85%of customers recommend this product.
(
249 out of
294)
Customer Reviews for Singer - 4452 Heavy Duty Sewing Machine - Gray
Customer Rating
5
Love this sewing machine!
on September 17, 2022
Posted by: SR45
from Hebron Ky
Gender:Female
[This review was collected as part of a promotion.] I was so excited about this sewing machine. I sew woven wool pillowcases so I needed a sewing machine that could withstand the heavy fabric. The extension table is the best thing ever. I am not sure how I’ve gone this long without having one! Set up was so easy and the instructions were well written and easy to understand. It ran nicely, didn’t give off any weird burnt smells like I’ve read from other users and it withstood the wool and several cotton pieces at once. Also it nicely sews just a strip of cotton fabric too. I don’t use all of the attachments it comes with but glad they are made available. If I had one thing to complain about it would be the cover they provide. But it obviously is just a dust cover and not meant to protect the machine itself. Just means I need to go get a case to put it in for when it’s not in use because this thing is awesome! Definitely want to protect it. Love this sewing machine!
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, September 18, 2022
We are happy to hear that you are enjoying your new Singer model HD6360M Heavy Duty Mechanical sewing machine. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Customer Rating
1
Singer 4452
on August 15, 2023
Posted by: Bob2
I bought this machine last week and very disappointed. Whole machine rattles when try to fast stitching.
Response from singer.comBy Carrie, October 10, 2023
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly.
Written by a customer while visiting singer.com
Customer Rating
1
having a major problem, can't find any help!;
on November 26, 2023
Posted by: jo64
from Westcliffe, CO.
This machine is not a year old yet. I haven't sewn a lot on it. I have not been able to fix a major problem I am having with it. I haven't been able to get help with finding out what is wrong.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
The problem is that the thread keeps breaking.around the needle area or the arm thingy that g oes up and down. It does not appear to get stuck. I have changed needles too. I am hoping to get a live person to advise me what to do!.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, November 28, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
1
Poor Build Quality
on December 28, 2023
Posted by: Sean
I used it only a handful of times before the cuff holding the presser rod in place just snapped and now the machine is completely unusable. I took it to a local repair shop and they said it is likely beyond repair. Really disappointing.
Response from singer.comBy Carrie, Customer Care, December 28, 2023
Dear Sean, thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Customer Rating
1
Do Not Buy!
on May 25, 2024
Posted by: Upset C
from Ohio
After receiving this new sewing machine, didn't use for two weeks was busy helping my sister. I then preceded to make my new curtains, stopped, to sew the hem the next day. After sewing for 5 minutes, the bobbin thread became stuck on a piece of metal, right in the middle of sewing! I didn't change or do anything different. Took awhile for me to UPLOAD information Singer wanted for the return. Waited on my daughter from out of town for computer help. " 7 Days out of Warranty", they said. After using the machine 2 times! I am very upset.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 30, 2024
We are sorry to hear you are having issues with your machine. Please reach out to our Consumer Orders team at 800-474-6437 for further assistance again.
Written by a customer while visiting singer.com
Posted by: Jss
Verified Purchase:Yes
Not really heavy duty. Would not handle jeans any different than regular machine. Returning my order.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 10, 2024
We are sorry to hear that you are disappointed with your machine. We would be happy to assist with troubleshooting why it is not handing your jeans. Please reach out to us at Customer Service 800-474-6437 for more assistance.
Written by a customer while visiting singer.com
Customer Rating
5
Yes
on September 13, 2024
Posted by: ?
I bought this machine quite a few yrs back I love but I’ve never had to make a button hole before till recently so I tried and tried then I found out that a wrong button hole foot product was packed in the box when I bought it so now I went all over town trying to buy one and no stores had any not even the stores that carry singer products and sewing machines so I had to order one on line and spend money that I shouldn’t have had to but to get the right button foot I had no choice but I do love my machine very much.
Written by a customer while visiting singer.com
Customer Rating
1
Needle position
on February 8, 2025
Posted by: Quilt
My needle position does not work. It is in left position. Dial will not move needle. I can move it by hand but will not hold.
Response from singer.comBy Customer Support, February 10, 2025
We are sorry that your needle is not moving to other positions. Our Customer Support Team can help you get sewing with your needle in the position you want! You can reach them at 800-474-6437.
Written by a customer while visiting singer.com