Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: Acid
Verified Purchase:Yes
I’ve had otter box cases for my iPhones in the past and this is the best yet. I love the open front, no plastic over the touch screen, thick overall case but as a mechanic I feel safer with my phone in this case vs life proof.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ARGOS66
Verified Purchase:Yes
Great Case, as usual, but failed to read the 'screenless' part.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 25, 2020
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best interaction with your screen wouldn't be possible with a built-in screen protector. That being said, our testing has shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass. Check those additional protection options out here: https://www.otterbox.com/en-us/iphone-x?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best interaction with your screen wouldn't be possible with a built-in screen protector. That being said, our testing has shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass. Check those additional protection options out here: https://www.otterbox.com/en-us/iphone-x?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Doc6
Verified Purchase:Yes
I started using Otterbox products in the military. They are literally “bullet proof” providing the highest level of protection for electronic devices. My phone is now well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zeek
Verified Purchase:Yes
I had this on my phone when it fell off the back of my bike and was run over several times by cars and trucks but it saved my phone from being destroyed so I have to replace it with the same thing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DHMSHOP
Verified Purchase:Yes
There are a lot of cases available for less money. I have tried others and they are not at all comparable. They do not hold up to the real Otter Box Case. Other cases crack and my phone has been damaged when dropped. This does not happen with this case. My phone costs an awful lot of money...it is worth buying a good secure case for it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Popsy
Verified Purchase:Yes
I had an Otterbox on my iphone 6 plus and now I have one on my X. I like the case that it is rugged and not slippery. It stays in my hand more often.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Conejo Fx
Verified Purchase:Yes
Keeps my phone safe at all times, will buy it for my next phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lizzy
Verified Purchase:Yes
Great product along with the price and the speed of shipping and handling! The only thing is the colors were a little different in person but no biggie.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com