Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: Marianne2021
Verified Purchase:Yes
I had to buy another holster as they kept breaking. You did stand behind them but the shipping cost was almost as much and buying new so I bought new. So glad you have my size of iphone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brian
Verified Purchase:Yes
I’ve bought the Defender case in past and was pleased with the quality. But it seems that your quality control has gone downhill. The holster doesn’t fit XS phone and it keeps falling out. I’ve had to duct tape the middle brace but it’s small help.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 26, 2021
Hey, Brian!
We're sorry to hear about your frustration with your Defender Series holster! Keep in mind, this case is designed to be used alongside the full Defender Series case, and will not be compatible with the device alone or other cases. If you are using that Defender Series, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Defender Series holster! Keep in mind, this case is designed to be used alongside the full Defender Series case, and will not be compatible with the device alone or other cases. If you are using that Defender Series, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bobb
Verified Purchase:Yes
I am on my 3rd belt clip, but I work hard and this is a durable and easy to use product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Great a simple thing that does it’s thing. Your clip the phone in your feel it click it stays in place the only reason I ever have to replace them is breaking the clip off the back getting caught on things
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: skiierruss
Verified Purchase:Yes
Otter Box is great for offering replacement components for the Otter Box Defender cases. It means having access to anything I need to keep my Otter Box case complete so it can continue to protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: skiierruss
Verified Purchase:Yes
It is great to be able to buy the individual components of my Otter Box Defender case so when they wear out or I break one I can easily replace just that component.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stef
Verified Purchase:Yes
Durable, easy to grip, will actually protect the phone if drop it on its sides, corners, and back. Hopefully the surface is flat if it's dropped face down
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
I’m a fireman and it protects my phone throughout the day and allows it to charge without plugging in
I would recommend this to a friend!
Written by a customer while visiting otterbox.com