Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4 out of 5
4.4
(486 Reviews)
Open Ratings Snapshot
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product. 
(
412 out of 458
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Customer Rating
5 out of 5
5
it works
on October 21, 2019
Posted by: Granpapapa
Verified Purchase:Yes
My prior one broke; happened before, too.I wish they would last as long as my phone does
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best iPhone cases ever!
on October 28, 2019
Posted by: Deb44
Verified Purchase:Yes
Love the quality it offers love Otter box! Would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I Love This Case
on October 31, 2019
Posted by: OuboxPlayer
Verified Purchase:Yes
This Case Is Best Thing Ever It Good I Love It It Just Good
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Sturdy and Stylish
on November 4, 2019
Posted by: TriValleyGuy
Verified Purchase:Yes
I so happy that I purchased this case.....It is very sturdy.....Although I don't use the clip on much.It does come in handy during my lunch hour in my truck....I clip my phone to my visor and watch TV while I eat lunch......I really love the Camo design....
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love the color and quality
on December 11, 2019
Posted by: Carmen
Verified Purchase:Yes
Finally found just exactly what I wanted to protect my phone ant it’s a fabulous color too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good case
on December 17, 2019
Posted by: Sara
Verified Purchase:Yes
Nice case for my husband it is bulky
It did come with a clip that wasn’t in the description so don’t buy an extra clip like I did
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Beautiful sturdy black Defender
on December 23, 2019
Posted by: Mountaintoprider
Verified Purchase:Yes
This is the second phone I have purchased an Otterbox for. I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Pinches your skin
on January 4, 2020
Posted by: HappyGunner
Verified Purchase:Yes
When turned sideways the case pinches your skin when you are not wearing a shirt.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, January 7, 2020
Hi there!

We're sorry to hear about your frustration with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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