Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: timdon123
Verified Purchase:Yes
My wife and I have used the Defender series case and holster for several iPhones. I have had no problems whatsoever. My wife on the other hand frequently breaks the holster, and always around the clip anchor area where the metal rod is secured.
I have had to acquire several holster for my wife.
I have had to acquire several holster for my wife.
I would like to suggest that the company engineers, designers and quality control personnel investigate ways to strengthen the holsters.
Respectfully submitted,
Timothy J Donovan
Timothy J Donovan
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Treyyyyyy
Verified Purchase:Yes
Bought this for my husband who loves it............
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tina
Verified Purchase:Yes
I love the case as always but wish it came with the glass protection as on my last iPhone. I’ve ordered the new glass cover separately.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Phoneman89
Verified Purchase:Yes
I am so glad that they sell just the holster because the outer box case is fine I need to just the holster
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Johnrid37483
Verified Purchase:Yes
I am very pleased . Great quality and workmanship.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karly
Verified Purchase:Yes
I bought this acouple of weeks ago I just wish it had the screen protection 4 this case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 18, 2019
Dear Karly,
We apologize that this Defender series isn't quite fulfilling all of your phone protection wishes! We intentionally decided to forego the integrated screen protector on this Defender in order to provide a clear-cut interaction with the curved device screen. Rest assured, this unit was engineered to keep your iPhone safe at all costs!
However, if your heart is set on screen protection, we would suggest taking a peek at our Alpha Glass. This fortified screen protector adds an extra layer of security, and pairs perfectly with the Defender. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Sincerely,
OtterBox Customer Service Team
We apologize that this Defender series isn't quite fulfilling all of your phone protection wishes! We intentionally decided to forego the integrated screen protector on this Defender in order to provide a clear-cut interaction with the curved device screen. Rest assured, this unit was engineered to keep your iPhone safe at all costs!
However, if your heart is set on screen protection, we would suggest taking a peek at our Alpha Glass. This fortified screen protector adds an extra layer of security, and pairs perfectly with the Defender. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Annmarie
Verified Purchase:Yes
Very happy with the case. Definitely worth the money.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bugsy007
Verified Purchase:Yes
best product I,ve ever had for protecting my phone, will continue to buy from otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com