Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: Pamela
Verified Purchase:Yes
I have been using otter boxes for over 8 years , and I love them . For some reason you remove the screen cover how ridiculous. I had to buy a plastic screen cover to protect from scratches and cracks.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 1, 2018
Dear Pamela,
Our sincerest apologies that you're feeling slightly dissatisfied with the decision to forego the built-in screen protector on this Defender series! This verdict was reached because we truly feel that any sort of integrated screen shield might cause touch sensitivity issues and hindrance with the curved device display. Rest assured, this unit was still tested and engineered to provide the best protection possible for your iPhone!
If you run into any additional questions or comments regarding this, please feel welcome to reach out to our friendly representatives at 1-855-688-7269, They'll be more than happy to help out!
Sincerely,
OtterBox Customer Service Team
Our sincerest apologies that you're feeling slightly dissatisfied with the decision to forego the built-in screen protector on this Defender series! This verdict was reached because we truly feel that any sort of integrated screen shield might cause touch sensitivity issues and hindrance with the curved device display. Rest assured, this unit was still tested and engineered to provide the best protection possible for your iPhone!
If you run into any additional questions or comments regarding this, please feel welcome to reach out to our friendly representatives at 1-855-688-7269, They'll be more than happy to help out!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: mike
Verified Purchase:Yes
This is my 5th Defender series case. I buy one every time I get a new phone, usually every 2 years. I'm a truck driver and outdoors-man and the cases always outlast the phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lale
Verified Purchase:Yes
I've been a returning customer to the Otterbox Defender series for several years now because it just works. I tend to drop my phone A LOT (once month maybe) and even if my phone goes sailing across the room or down onto a pile of gravel, my phone has always been protected. This is my first time with an iPhone X/Xs case though, so I'm a little weary not having a built-in screen protector. I'm hoping that the Alpha Glass screen protector will be just as effective. We shall see! So far, so good!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ashley04
Verified Purchase:Yes
I bought this for my new phone and I love it. I have used otter box for all my phones and have not been disappointed!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joe Sr
Verified Purchase:Yes
I’ve had them since I’ve had a I phone really like them
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
My father in law and I are very pleased with your products. He had recently broke his clip and was in search of a new one until I decided to take a look on the site to see if we could find the one he had previously. So I found one not knowing if it was the same one before. When he received it, he was filled with joy and called to say that he was very happy and the clip he got fit perfect
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cafesito lover
Verified Purchase:Yes
Been using otterbox for a few years now. i drop EVERYTHING, and otterbox has kept my phones safe since day 1!!! This box is cute, subtle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Customer
Verified Purchase:Yes
I highly recomend this product . I was using it for a long time and really protect my phone as they said
I would recommend this to a friend!
Written by a customer while visiting otterbox.com