Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: Angelakurt
Verified Purchase:Yes
I bought the purple nebula color and love this defender cover!! Love, love, love it and Otter Box! The purple color is gorgeous and very elegant. I wish they would come out with a hot pink azalea or papaya color in this I phone 10 defender case! I will always buy Otterbox defender cases! Nothing better!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Txcheddar
Verified Purchase:Yes
Same quality as I have come to expect from Otter Box. I have never used anything other than otter box. DOES NOT include a screen protector. For the price one should be included. I will not be buying another one without a screen protector included.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 3, 2018
Hey Txcheddar,
We apologize that you're not totally loving the screenless style of this Defender series! We purposely decided to not include a built-in screen protector on this design in order to offer full, uninterrupted access to the curved display. Any sort of integrated shield could potentially cause a decrease in touch response, which is not the sort of seamless experience that we're going for!
For those that are looking for additional protection and peace of mind upfront, so to speak, we do offer an Alpha Glass screen protector that matches perfectly with the Defender case. Please feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Best,
OtterBox Customer Service Team
We apologize that you're not totally loving the screenless style of this Defender series! We purposely decided to not include a built-in screen protector on this design in order to offer full, uninterrupted access to the curved display. Any sort of integrated shield could potentially cause a decrease in touch response, which is not the sort of seamless experience that we're going for!
For those that are looking for additional protection and peace of mind upfront, so to speak, we do offer an Alpha Glass screen protector that matches perfectly with the Defender case. Please feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
I bought this a month ago and it is working great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BraveNewWhorled
Verified Purchase:Yes
Bought for my new Xs. It fits great and looks great. Arrived earlier than expected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laine
Verified Purchase:Yes
Got the defender for my iphone x since my toddler uses it. It gets dropped, thrown, etc but im not worried since the defender is wrapped around it so well! The grip is good and the elevated portion around the screen keeps her fingers off the screen when shes holding it. Planning to get defender for all our other devices now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: None
Verified Purchase:Yes
The phone doesn’t fit in the holder. It’s an IPhone 10 and it’s too small for the holder. You didn’t say you had to gave an IPhone protector made by otter to fit in the holder.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 8, 2019
Hey None,
Our sincerest apologies for any miscommunication surrounding this Defender series holster. True, that belt clip does have to be used in conjunction with the Defender case itself in order to fit the iPhone X/Xs, since the holster clips into either side of the case to create a secure connection. The belt clip does come with the Defender, but we also sell it separately since customers occasionally like to customize their case or buy spare parts. Feel free to follow the link below to check out the full Defender case!
If you have any additional questions or comments surrounding this, please don't hesitate to call our awesome Otters at 1-855-688-7269, and they'll be glad to further assist you.
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#sz=115&start=1
Sincerely,
OtterBox Customer Service Team
Our sincerest apologies for any miscommunication surrounding this Defender series holster. True, that belt clip does have to be used in conjunction with the Defender case itself in order to fit the iPhone X/Xs, since the holster clips into either side of the case to create a secure connection. The belt clip does come with the Defender, but we also sell it separately since customers occasionally like to customize their case or buy spare parts. Feel free to follow the link below to check out the full Defender case!
If you have any additional questions or comments surrounding this, please don't hesitate to call our awesome Otters at 1-855-688-7269, and they'll be glad to further assist you.
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#sz=115&start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Goofed One
Verified Purchase:Yes
I replaced a unit that I bought three years ago. The rubber case had stretched to the point that it need to be replaced! I live the protection the Gator provides!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Danny R
Verified Purchase:Yes
I have had OtterBox for all of my iPhones and they have never disappointed me. With the iPhone X I wanted to make sure it was protected but was concerned about getting a good privacy screen protector. I found a tempered glass one and was worried like in the past the cases might make the screen protector bubble. Luckily that was not the case and both went together perfectly resulting in a well protected phone! As usual I stand by OtterBox and their cases and the defender series didn't disappoint! I tried a new color and love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com