Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
67
3 Stars
30
2 Stars
16
1 Star
28
90%of customers recommend this product.
(
412 out of
458)
Customer Reviews for OtterBox - Defender Series Screenless Case for iPhone Xs & iPhone X | Color: - Dark Lake
Posted by: Gene
Verified Purchase:Yes
This is my third OtterBox and I wouldn't have a smart phone without one. It is super durable and I use the belt clip almost all the time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ladmo
Verified Purchase:Yes
I purchased this item, a week ago, and with the COVID-19 no one were Answering the phone, I was wondering if I had the right item, my guess was right, love it, keep up the good work and thanks for keeping your employees safe, great company love your product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cheryl6
Verified Purchase:Yes
I like that this case has a belt clip. I feel it is safe when I am out on my construction jobs. I wish that it came with a screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case a gardener can have
on February 16, 2021
Posted by: ToroDude21
I absolutely love the otterbox defender. Case it’s absolutely awesome when I can. Drop my phone when doing tree trimming. Keep up the good work. And I highly recommend otterbox to anyone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: osamiam
Verified Purchase:Yes
Love my new phone case!! My phone is protected, yet all the features work perfectly!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed Viv
Verified Purchase:Yes
I hate the color of my iphone case. You need more selections. I wish I could exchange it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 7, 2021
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the color options for your device, and we'll be sure to get your feedback passed up the ladder to our design team. If you run into any issues with your OtterBox, feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the color options for your device, and we'll be sure to get your feedback passed up the ladder to our design team. If you run into any issues with your OtterBox, feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I needed a new I-phone case. Otter Box is my choice always.
Even after the 1st delivery was lost in shipping, Otter Box got my order replaced quickly.
Great customer Service,
Even after the 1st delivery was lost in shipping, Otter Box got my order replaced quickly.
Great customer Service,
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AndyB
Verified Purchase:Yes
I had Otterbox Defender with my old Samsung Galaxy S5. Other than that the phone got too old and it just didn’t work anymore properly, nothing ever happened to the phone itself.
My bought used iPhone 7 Plus did not ha e the same fate because I used a different case. So now I went back to the Defender and you can’t beat it.
My bought used iPhone 7 Plus did not ha e the same fate because I used a different case. So now I went back to the Defender and you can’t beat it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com