Switched from AT&T to Verizon as I work for VZ now. As a consequence, upgraded us all to iPhones. Of course, I've never had an iPhone without an Otterbox, so this was a no brainer. If I had any complaints, not enough color choices for the XS model. Will never have an iPhone without an Otter and you can take that to the bank!
I bought the defender series case for an iphone6 a few years ago. Being a truck driver by trade, I dropped my phone many times without a single problem. Never cracked the screen, or broken phone. This case appears to be just as good as my last one.
Love Otter box defender and commuter series for my IPhone X. The best cases ever for the ultimate protection. I just received my case on Saturday last week and love it. Thank you
Old type defender case was a better case for the rough and tumble of my kid
Response from otterbox.comBy OtterBox, Customer Service Team, January 28, 2019
Hi Path,
We so apologize that you're feeling slightly uncertain towards this Defender series! As newer devices are released, we tend to update our case designs accordingly, typically going towards a more streamlined style. Rest assured, even though this version of the Defender might take some getting used to, we're confident that it should keep that iPhone safe for a long time to come! If you have any additional questions, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be happy to help out!