Customer reviews from otterbox.com
OtterBox - Defender Series Hard Shell For Apple iPhone 15, Apple iPhone 14, And Apple iPhone 13 - Mountain Majesty - Mountain Majesty (Purple)
Average customer rating
4.1
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
46
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
10
83%of customers recommend this product.
(
39 out of
47)
Customer Reviews for OtterBox - Defender Series Hard Shell For Apple iPhone 15, Apple iPhone 14, And Apple iPhone 13 - Mountain Majesty - Mountain Majesty (Purple)
Posted by: dyee
Verified Purchase:Yes
This is my third Otterbox Defender case. I do feel it is very durable for my very thin phone which I know I would drop. My first two cases were on sale. This one was not on sale. So it is pricier than previous cases. What my husband and I disliked was the poor diagram for how to install it on the phone. It does not indicate the two white pieces must be separated first. No, we did not remember how to install it from three years ago. This case does not include a screen protector so I sure hope my screen does not get damaged. I read the reason for no longer including a screen protector is it would reduce the functionality of new features. Of course, a screen protector is an optional purchase. I chose not to purchase it and to hope for the best. I would still recommend this case for protection of an expensive phone. And, the screen protectors I had always were dirty and very cleanable.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 21, 2023
Hello! We hope you enjoy the amazing protection of the Defender Series case for your device. Should you choose to add a screen protector to optimize protection of your device, we are happy to assist with that. If any questions or concerns arise with your case, please reach out to our great Customer Service Team as we are always most happy to help!
Written by a customer while visiting otterbox.com
Posted by: Laura
Verified Purchase:Yes
Well made and holds up for years. Otter box is all we will use.
Written by a customer while visiting otterbox.com
Posted by: KTpe
Verified Purchase:Yes
Return as did not fit my iPhone 15! Too small! Waiting for refund
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 23, 2024
Hello! We are so sorry to hear you needed to make a return. Please reach out to our CS Team by phone or via chat, and we are happy to help with the status of your return/refund.
Written by a customer while visiting otterbox.com
Posted by: Bill
Verified Purchase:Yes
This is my second OtterBox for this phone. First one held up for over four years. Really like the product. Takes good care of the phone. Provides good grip.
Written by a customer while visiting otterbox.com
Posted by: Kristine Palumbo
Verified Purchase:Yes
This does not come with screen protectors.
Screen protectors are needed to protect the phone.
Screen protectors are needed to protect the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 22, 2024
Hello, Kristine! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. Please reach out by phone or via chat if our Customer Service Team may assist with any questions!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
No screen protection, had to use screen protection from another company.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 2, 2024
Hey Mike! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Posted by: Bobby
Verified Purchase:Yes
This otter box case is perfect!! I will never go back to anything else!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
This is the only phone case I will buy. I know myself and as much as I drop my phone, it is ALWAYS protected. Wish they were a little more stylish but I will forego style for peace of mind.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com