Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster for iPhone 14 Pro Max | Color: - Pink
Average customer rating
3.9
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
72
4 Stars
14
3 Stars
8
2 Stars
7
1 Star
20
73%of customers recommend this product.
(
69 out of
94)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 14 Pro Max | Color: - Pink
Posted by: Jayp
Verified Purchase:Yes
Great quality, amazing feel with the perfect amount of grip. Tried a few competitors with ending up with the Otterbox.
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Same good quality limited color selection. Fits snug and well.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 25, 2022
Great to know everything else is going well with your most recent Defender Series Pro case! We'll be sure to let our design team know of your interest in a larger color selection, and if we can ever be of any other Otter assistance, just give us a ring at 1-855-688-7269 and we'll always be happy to chat!
Cheers,
OtterBox Customer Service Team
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Never a broken phone or screen with Otterbox!
on October 24, 2022
Posted by: Anonymous
Verified Purchase:Yes
Always have had good luck with Otterbox and saved many phones over the last several years that I have been using them! I always carry on my belt for easy access. Many accidental drops and never had a broken screen or phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The case is deformed. The lines in the back of the soft rubber case are deformed. They are not straight lines like in the other models. Very disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 31, 2022
Thanks for the visual heads-up on the peculiar issue you're having with this Defender Series Pro case. The iPhone 14 Pro Max is a rather large device, so it's tough to tell from the pic for sure, but is there any chance the case looks as it does because it's sagging just slightly without the phone inside it?
If you've already tested the case with the device installed and still have concerns, definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist you further.
Best,
OtterBox Customer Service Team
If you've already tested the case with the device installed and still have concerns, definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist you further.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cookiedan
Verified Purchase:Yes
Just as strong as every otterbox, but; it does not lend itself to wireless charging like the other models. Gotta search for just the right spot, even then it doesn’t stay on.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 31, 2022
Great to know the Defender Series Pro case has your vote of confidence in terms of durability, though we were certainly sorry to hear you've had some wireless charging complications when using it.
Although the case has been tested to ensure compatibility with Qi technology, results can vary depending on what charger is being used. And fair warning, if you're interested in taking advantage of Apple's MagSafe accessory ecosystem, this case model doesn't have any internal magnetic properties to help facilitate a "locking" connection, though it will let a charge pass through if set on top of that specific charger.
Feel free to give our friendly Otters a call at 1-855-688-7269 if you continue to struggle, and we'll be glad to help with some product suggestions that might work better for your needs.
Best,
OtterBox Customer Service Team
Although the case has been tested to ensure compatibility with Qi technology, results can vary depending on what charger is being used. And fair warning, if you're interested in taking advantage of Apple's MagSafe accessory ecosystem, this case model doesn't have any internal magnetic properties to help facilitate a "locking" connection, though it will let a charge pass through if set on top of that specific charger.
Feel free to give our friendly Otters a call at 1-855-688-7269 if you continue to struggle, and we'll be glad to help with some product suggestions that might work better for your needs.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Case doesn’t have a sealed front cover like the on
on October 26, 2022
Posted by: Marty
Verified Purchase:Yes
Case doesn’t have a sealed front cover like the one I had on my i8
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HP9K
Verified Purchase:Yes
Have been using the Defender series for years on a variety of iPhones. I can't tell you how many times your cases have saved the day when I dropped my phone. Keep making them and I will keep buying them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bradley
Verified Purchase:Yes
I only buy Otter Box cases and not others compare.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com