Customer Reviews for OtterBox - Defender Pro Series Case and Holster for iPhone 14 Pro Max | Color: - Pink
Customer Rating
1
Not worth the money
on June 30, 2023
Posted by: beckyb
After 3 months of use the whole backside of my phone cracked. I have never taken out of the case since I purchased my phone since it is so expensive… and my phone still cracked. Not worth the money, I’m sure other less expensive cases provide the same protection….. If I could I would send this case back for my money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, July 5, 2023
We're sorry to hear that your iPhone 14 Pro Max was damaged while encased in one of our Defender Series Pro cases. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out. Kindly, OtterBox Customer Support
I buy an Otterbox case for every new phone I purchase. The cases have always protected my devices without fail despite the abuse they occur. I am a paramedic in a busy market, I work on vehicles and home improvement on my off time, and play hard at times. The only issue I have with Otterbox cases is the dwindling design choices for cases.
Love OtterBox. Glad you o get a new one with new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
2nd Defender Case
on August 1, 2023
Posted by: TDRussellMUA
This is my second defender case. I had one for my iPhone 11 Pro Max. Previous to that case I’d always purchased very streamline cases, some of which protected well, but none of which protected as well as the Defender. The bulkiness of otter cases cannot be denied, but my iPhone 11 stayed extremely well protected. And considering how long I had that phone (October 2019) the case lasted a good long time, too. I am happy to have this protection for my new iPhone 14 Pro Max.
I have had an Otterbox Defender with Holster for my iPhone 12 and now my 14. They both have done well protecting my phones from drops and the holster allows me to carry my phone on my hip attached to my belt. I have replaced two holsters because of cracks, but I do use them all the time, so no complaint there. I also have screen protectors and camera lens protectors. When I turned in my 12 to purchase the 14, the screen looked brand new.