Ordered the belt clips for IPhone 14 max and they don’t fit. Apparently my phone is 2022 14 max model and they’re different. Otter box doesn’t make that clear. I’ve had two broken clips and they are junk. Otter box use to be a dependable brand but not anymore.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 15, 2023
Hey there! We're very sorry to learn about your troubles with the Defender Series Pro holster. We specifically design all of our cases on an individual basis to ensure the seamless compatibility between the case and your device. It sounds like you might have received the wrong case or holster for your device though. If you could please give our CS team a buzz at 1-855-688-7269, they'd be more than happy to dive a bit deeper into things with you in order to determine the correct product you need or answer any questions you might have.
After I purchased price came down to 1/3 my price!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 27, 2023
Hey there! We're sorry if you missed out on a recent deal that was available on our website. We get that can be a bit disappointing. Are you having any actual trouble or concerns with the Defender Series Pro case though? Is there a reason other than cost that you gave this case such a low rating? We'd love to hear more of your thoughts on this. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.