Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Average customer rating
4.1
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
111
4 Stars
22
3 Stars
19
2 Stars
11
1 Star
19
77%of customers recommend this product.
(
130 out of
169)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Benny
Verified Purchase:Yes
I have always used Otterbox products. When I got a new phone I bought a different type of case. Biggest mistake I could have made! I immediately switched back. Hands down the best cases ever...
Written by a customer while visiting otterbox.com
Customer Rating
1
Bad quality
on March 7, 2022
Posted by: Jr1995
I bought this case since I had one for my iPhone 11 Pro Max. Not as good as they used to be it always bubbles up my screen protector and the back of the case always gets a bubble.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 8, 2022
We're sorry to hear you're not having as great an experience with your latest Defender Series Pro Case for your iPhone 12 Pro Max as you did with the one for your previous device.
Are you using one of our screen protectors? We slightly undercut ours from the overall size of the device glass in order to accommodate the use of our cases, but unfortunately, we aren't able to guarantee compatibility with other manufacturers' accessories.
Definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to chat about that and get things rolling on a replacement case to address the peculiar bubble on the back of your current one.
Best,
OtterBox Customer Service Team
Are you using one of our screen protectors? We slightly undercut ours from the overall size of the device glass in order to accommodate the use of our cases, but unfortunately, we aren't able to guarantee compatibility with other manufacturers' accessories.
Definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to chat about that and get things rolling on a replacement case to address the peculiar bubble on the back of your current one.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Customer Rating
5
Really loved this case!!
on March 30, 2022
Posted by: Lexi
I really love this case, wish you wouldn’t of discontinued it!! I wanted to order myself the teal blue, to switch it up from the pink. But now I can’t ): please bring it back!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com