Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Average customer rating
4.1
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
111
4 Stars
22
3 Stars
19
2 Stars
11
1 Star
19
77%of customers recommend this product.
(
130 out of
169)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Posted by: KarenSue
Verified Purchase:Yes
After breaking several phones, my husband insisted years ago that I use the Defender case, which has been a lifesaver for me. I won’t have any other case except the Defender. Hoping the glass is as protective for my phone as the previous cover over the Defender cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Crypt_claymore
Verified Purchase:Yes
I literally have the defenders series for every phone, and I have never had anything bad to say about, I’ve gotten my entire family addicted to this case and my kids have them too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Faith
Verified Purchase:Yes
I love all of Otterbox products for the most part. I do think they should of included some sort of screen protector which is why I gave it 4 stars.
Thea was easy to install and I love it
Thea was easy to install and I love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Always go Otterbox
on September 13, 2021
Posted by: Brett2021
Otterbox has always been my go-to case brand and they've never let me down, I wanted a top of the line case to protect such an expensive phone and this feels like it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BackWoodsGamer
Verified Purchase:Yes
I have had an iPhone since 2011 and all I ever use are Otterbox cases. I attempt to try out other brands and I just don’t feel like they’re durable enough. Otterbox has great customer service, a wonderful warranty program, and the cases are top notch. In the decade I’ve owned an iPhone, I’ve yet to do any damage to them thanks to my Otterbox cases. This case specifically is a beautiful color combination and I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: UglyBox
Verified Purchase:Yes
I have ordered this item for my two previous iPhones and the teal cover has always been with a white case insert. This time the insert is pea green. Looks awful and certainly not worth the price .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 6, 2021
Hi there!
We're sorry to hear about your disappointment with your recent Defender Series Pro purchase! We appreciate your feedback about the color of your case, and we'll be sure to let our design team hear your thoughts. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your recent Defender Series Pro purchase! We appreciate your feedback about the color of your case, and we'll be sure to let our design team hear your thoughts. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Donna
Verified Purchase:Yes
I bought this for the new 13 pro max. Feels very sturdy and I’m sure it’s still the best out there, but it seems like it barely has a lip over the front screen. I’m a little nervous.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Otter cases are always a to go case
on January 18, 2022
Posted by: Otterfan221
I bought the case when the iphone 12 pro max came out and got it the pink one but the hard plastic broke. I love this case it looks awesome but just wished they had like a len cover. Its not needed but I am ocd with my camera len because its so good on the iphone pro.
Written by a customer while visiting otterbox.com