Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Average customer rating
4.1
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
111
4 Stars
22
3 Stars
19
2 Stars
11
1 Star
19
77%of customers recommend this product.
(
130 out of
169)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Posted by: Dennis
Verified Purchase:Yes
This is my third Otterbox purchase and it never disappoints. Great quality and fit, nothing better to protect your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
The BEST protection for your iPhone 12, but...
on January 9, 2021
Posted by: Paul in Germany
Verified Purchase:Yes
Unfortunately it’s not MagSafe compatible. I had to return it. The good news is the otters made the return painless.
If OB develops this case with MagSafe, I’ll be first in line.
Response from otterbox.comBy OtterBox, Customer Service Team, January 13, 2021
Hi Paul,
We're so sorry about this. Although this case has been confirmed compatible with standard Qi wireless technology, we actually have three distinct case models that were specifically engineered for use with MagSafe—the Aneu Series Case with MagSafe, The Figura Series Case with MagSafe, and the Symmetry Series+ with MagSafe—each of which can be found over on the official OtterBox website.
Our OtterSpot Wireless Charging System will definitely work with the case, so that might be one option to consider moving forward. If we can be of any further assistance, please feel welcome to reach below and we'll always do our very best to help.
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We're so sorry about this. Although this case has been confirmed compatible with standard Qi wireless technology, we actually have three distinct case models that were specifically engineered for use with MagSafe—the Aneu Series Case with MagSafe, The Figura Series Case with MagSafe, and the Symmetry Series+ with MagSafe—each of which can be found over on the official OtterBox website.
Our OtterSpot Wireless Charging System will definitely work with the case, so that might be one option to consider moving forward. If we can be of any further assistance, please feel welcome to reach below and we'll always do our very best to help.
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kaki
Verified Purchase:Yes
I have used the Defender on all of my iPhones and love it. When I upgrade my phone they always comment how the old one is in perfect condition!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Just me
Verified Purchase:Yes
Bought this for my wife. She loves it. Sure makes it easy to hold..
Loves the Berry color.
Loves the Berry color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tdtruman
Verified Purchase:Yes
I bought this case about a month ago, I work in the construction/oil&gas field so having a durable phone case is a must. This one has held up well so far with a few drops and the abuse of daily work tasks. So far i’m impressed and very satisfied with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wife
Verified Purchase:Yes
My husband bought the case for me. I wish there were more color choices but really like it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryan
Verified Purchase:Yes
I’ve had the defender pro case on my iPhone for a few weeks, it feels sturdy, without adding very much bulk to the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ccole
Verified Purchase:Yes
Awesome product. Now make one with pop socket that can also be flat
I would recommend this to a friend!
Written by a customer while visiting otterbox.com