Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Average customer rating
4.1
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
111
4 Stars
22
3 Stars
19
2 Stars
11
1 Star
19
77%of customers recommend this product.
(
130 out of
169)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Customer Rating
1
Wireless charge
on August 14, 2021
Posted by: Gilly
Great for protection but this case does not let your iPhone 12 Pro Max charge wirelessly you have to take the rubber outer shell off to do so. does not work as advertised.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 16, 2021
Hey, Gilly!
We're sorry to hear about your troubles with your Defender Series Pro! While this OtterBox was designed with Qi charging in mind, some charging bases will perform better than others. Additionally, we do recommend using OtterBox Power options for the best charging experience with your case. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your troubles with your Defender Series Pro! While this OtterBox was designed with Qi charging in mind, some charging bases will perform better than others. Additionally, we do recommend using OtterBox Power options for the best charging experience with your case. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Joe g
Verified Purchase:Yes
I have always used otter box for all my phones. I have never had a broken phone as much as I have dropped my phones. Love otter box’s
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jack
Verified Purchase:Yes
My wife and I have used Otter products for about seven years. Results: Our iPhones look and function like new. Trade-ins have never been an issue.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hamam
Verified Purchase:Yes
I am glad that i had this case, more comfortable than any case i used before.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ray718
Verified Purchase:Yes
I always had otter box case and I am so happy with it it protects my phone since 2002
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grealer
Verified Purchase:Yes
I’ve been buying OtterBox products for about five years… I love the quality of the product and the support that the company provides
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MariO14
Verified Purchase:Yes
I bought it three weeks ago, its cool, protect my phone, the color is perfect, it was a great shop
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Raymond
Verified Purchase:Yes
I bought this cause I have had others like this before for my phones. Win win for protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com