Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 12 Pro Max - Black
Customer Rating
1
Wireless charge
on August 14, 2021
Posted by: Gilly
Great for protection but this case does not let your iPhone 12 Pro Max charge wirelessly you have to take the rubber outer shell off to do so. does not work as advertised.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 16, 2021
Hey, Gilly!
We're sorry to hear about your troubles with your Defender Series Pro! While this OtterBox was designed with Qi charging in mind, some charging bases will perform better than others. Additionally, we do recommend using OtterBox Power options for the best charging experience with your case. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.