Customer reviews from Homelabs
hOmeLabs - 50 Pint Wi-Fi Dehumidifier for up to 7,000 Sq Ft Rooms - White
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
189
4 Stars
31
3 Stars
6
2 Stars
10
1 Star
14
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for hOmeLabs - 50 Pint Wi-Fi Dehumidifier for up to 7,000 Sq Ft Rooms - White
Customer Rating
5
Figured it out. How to get the hose drain to work!
on July 8, 2024
Posted by: Bill
As another person noted--How do I get the gravity drain to work!!! I had this problem too, I looked at materials sent with my model 1003 and saw nothing but connect the hose. But this had the machine filling the tank, which I did not want. What the instructions do not tell you is that you must ( I had not) open the bucket, take out the cord wrap gizmo, then put the bucket back in, and NOW the gravity drain will work. This should be noted in the instructions. But then I should have opened everything as I was instructed to do. The machine is working just fine and I like the app to check on it.
Written by a customer while visiting Homelabs
Customer Rating
5
Easy to Use, Works Well
on October 23, 2023
Posted by: Benjamin A.
[This review was collected as part of a promotion.] This is actually our second purchase of the same unit because the first one worked so well. We sold it rather than moving it across the country. This dehumidifier is easy to set up and the controls are fairly intuitive. It holds 1.6 gallons of water, so it takes some time to fill it up. We ran our first unit in the basement furnace room everyday 12 hours for 4 months and it really dried that space out to the point we only had to run it periodically afterwards. That was in the hot humid southeast. We had the first unit for about 2 years and it had no problems. So, we bought another one for our new home in the wet Pacific Northwest. So far so good on this one.
Written by a customer while visiting Homelabs
Customer Rating
1
Don't buy!
on January 14, 2023
Posted by: Marie N.
It doesn't work properly and every time I have tried to communicate with the warranty people I get ignored.
Written by a customer while visiting Homelabs
Customer Rating
5
Great Product!
on August 20, 2025
Posted by: sonny
from New York, NY
Gender:Female
This is a great product, works very well, wifi easy to use.
I would recommend this to a friend!
Written by a customer while visiting Homelabs
Customer Rating
2
Poor air filter-clogged drain unclearable
on October 1, 2025
Posted by: Frustrated user
Gender:Female
We use the bucket and empty when full and from time to time the water puddles on the flood. The filter is insufficient to keep dust out of the water line and we cannot clear the blockage so we have to use a tray under the unit to catch the water. Never again!
No, I would not recommend this to a friend.
Written by a customer while visiting Homelabs
Posted by: Kelly
from Port St. Lucie, FL
Gender:Female
Verified Purchase:Yes
Their dehumidifiers work great and it’s the only brand I buy now. They are quiet and work fast to get the humidity gone. I’ve had mine going on 3 years now with no problems and I just bought another one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting Homelabs
Customer Rating
1
Stopped working after only one year of use
on November 12, 2024
Posted by: DakotaB
Bought this based on high reviews. Unit worked great at first, now doesn't work at all. We bought the unit less than two years ago, but it has only been in use for about 11 months as we only use it during the summer. Second summer we turned it on, unit wasnt collecting water. Cleaned and checked all dehumidifier parts as instructed. Still not working. Tried calling support line/help chat- both no longer in use and their help email has not replied. So, this dehumidifier stopped working after less than two years after purchase and after less than a year of actual use. Would NOT recommend.
Written by a customer while visiting Homelabs
Customer Rating
1
2 year club
on December 28, 2024
Posted by: Claire
Sadly, Ive joined the 2 year club: This dehumidifier became unusable after 2 years. Home labs solution for me is to buy another unit. I will never buy from this company again, and I would advise anyone else to avoid at all cost.
Written by a customer while visiting Homelabs