Customer Reviews for JBL - Endurance Race 2 - Purple
Customer Rating
2
Doesn't Last Long
on August 11, 2025
Posted by: Kev7034
Great for the ~6 months they worked, but then stopped working.
Response from jbl.comBy Customer Support, August 12, 2025
Thanks for your feedback. If the earbuds of your JBL Endurance Race 2 are not charging, it is frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, please contact us for further assistance.
Stays in the ear, ANC is not impressive, nothing special.
Response from jbl.comBy Customer Support, August 5, 2025
Thanks for your feedback. To enjoy the best audio experience, we recommend trying our JBL Fit Checker tools with the 'Check My Best Fit' option. It can help you find the perfect fit for optimal sound quality and noise cancellation.
Once I figured out how to customize the ear buds in the app, everything works really well. The music sounds great based on the EQ I chose and the best part is that they stay in my ears comfortably with no slipping out during my runs.
As far as comfortable and sound quality goes. They are amazing! I always use JBL speakers and headphones. They sound so good, there durable, I use the charge 5 on job sites and I abuse that speaker. Still works like it's brand new. These earbuds dont fall out, there so comfortable, and sound great.
They do have one issue I've found... for whatever reason the ear buds will randomly turn off, and then turn back on and connect. During long runs or intense workouts its super annoying but it doesn't happen often.
The other issue is the only way to turn them on is by placing them in the charger and then removing them. Sometimes you have to wiggle the ear buds for them to make a connection in the charger, and I've only had them for 2 weeks, not sure if its a product defect and I should contact JBL or if this is just how they are... its an inconvenience but the product is still nice and at the end of the day im happy. I hope the next generation that address the problem. It's charging and power on/power off features could be improved.
pros: they fit great, cant really feel them in the ear. Decently loud, seal great in ear. sound great with some eq adjustment. amazing noise canceling, can't hear lawn mower with them at 1/2 to 3/4 volume. charge fast
Cons: they sometimes randomly disconnect but if you wait a second they connect back. are sometimes weird connecting to laptop.
Thinking about selling then because they just do not fit my ears well. They want to fall out, and the are meant for sports...
Response from jbl.comBy Customer Support, May 16, 2025
Thank you for your feedback. Our JBL Endurance Race 2 earbuds come with three sizes of eartips and one enhancer to help you achieve a comfortable fit. Please select the size that best suits you. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal.
[This review was collected as part of a promotion.] Endurance Race 2 headphones are certainly worth checking; great bang for your buck; buds you can wear for both workouts and general use. The fit is excellent, as is the battery life, and the sound quality is pretty good too have multiple size of ear pads