Customer reviews from jbl.com
JBL - Endurance Race 2 - Purple
Average customer rating
3.7
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
24
4 Stars
14
3 Stars
6
2 Stars
6
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Endurance Race 2 - Purple
Customer Rating
5
Amazing!
on December 7, 2025
Posted by: BBOX88
from Texas
I’ve purchased JBL earbuds for years now and every pair I get makes me fall in love all over again!
Written by a customer while visiting jbl.com
Customer Rating
1
Worst ever
on October 15, 2025
Posted by: Jay0
The worst ever. Absolute trash. Very low volume, I cant hear anything. And yes my ears are clean
Response from jbl.comBy Customer Support, October 15, 2025
Thanks for your feedback on our JBL Endurance Race 2 TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If cleaning doesn't solve the problem, the next thing to check is the balance control by checking the balance control on your source device by going to the "Accessibility" settings, on your music player app, commonly found in the playback or EQ settings, and the balance control on the JBL Headphone App. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the troubleshooting steps do not work, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
awsum 2da max!!!
on October 6, 2025
Posted by: my budz
from Philadelphia
bought deez bad boyz 2yrz ago. lost themz.
now rang up some cash, bought themz again!!!
if uz have big ears canals, I totally support deez guyz!!! luv themz!!!
now rang up some cash, bought themz again!!!
if uz have big ears canals, I totally support deez guyz!!! luv themz!!!
Written by a customer while visiting jbl.com
Customer Rating
2
Doesn't Last Long
on August 11, 2025
Posted by: Kev7034
Great for the ~6 months they worked, but then stopped working.
Response from jbl.comBy Customer Support, August 12, 2025
Thanks for your feedback. If the earbuds of your JBL Endurance Race 2 are not charging, it is frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, please contact us for further assistance.
Cleaning instructions: https://bit.ly/3S4bOkQ
Cleaning instructions: https://bit.ly/3S4bOkQ
Written by a customer while visiting jbl.com
Customer Rating
3
Nothing special
on August 5, 2025
Posted by: Tsahi
Stays in the ear, ANC is not impressive, nothing special.
Response from jbl.comBy Customer Support, August 5, 2025
Thanks for your feedback. To enjoy the best audio experience, we recommend trying our JBL Fit Checker tools with the 'Check My Best Fit' option. It can help you find the perfect fit for optimal sound quality and noise cancellation.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great and stays put
on August 2, 2025
Posted by: FRacer
Once I figured out how to customize the ear buds in the app, everything works really well. The music sounds great based on the EQ I chose and the best part is that they stay in my ears comfortably with no slipping out during my runs.
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty good JBL product. Has a few flaws
on July 3, 2025
Posted by: Matt Forzano
As far as comfortable and sound quality goes. They are amazing! I always use JBL speakers and headphones. They sound so good, there durable, I use the charge 5 on job sites and I abuse that speaker. Still works like it's brand new. These earbuds dont fall out, there so comfortable, and sound great.
They do have one issue I've found... for whatever reason the ear buds will randomly turn off, and then turn back on and connect. During long runs or intense workouts its super annoying but it doesn't happen often.
The other issue is the only way to turn them on is by placing them in the charger and then removing them. Sometimes you have to wiggle the ear buds for them to make a connection in the charger, and I've only had them for 2 weeks, not sure if its a product defect and I should contact JBL or if this is just how they are... its an inconvenience but the product is still nice and at the end of the day im happy. I hope the next generation that address the problem. It's charging and power on/power off features could be improved.
Written by a customer while visiting jbl.com
Customer Rating
4
great for the price
on May 22, 2025
Posted by: revhca
from hurricane wv
pros: they fit great, cant really feel them in the ear. Decently loud, seal great in ear. sound great with some eq adjustment. amazing noise canceling, can't hear lawn mower with them at 1/2 to 3/4 volume. charge fast
Cons: they sometimes randomly disconnect but if you wait a second they connect back. are sometimes weird connecting to laptop.
Written by a customer while visiting jbl.com