Customer reviews from jbl.com
JBL - Endurance Race 2 - Purple
Average customer rating
4.1
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
14
4 Stars
13
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Endurance Race 2 - Purple
Customer Rating
5
Great sound
on May 11, 2025
Posted by: ROWNM
[This review was collected as part of a promotion.] Endurance Race 2 headphones are certainly worth checking; great bang for your buck; buds you can wear for both workouts and general use. The fit is excellent, as is the battery life, and the sound quality is pretty good too have multiple size of ear pads
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Bad fit
on May 15, 2025
Posted by: Unhappy0
from Turlock, CA
Thinking about selling then because they just do not fit my ears well. They want to fall out, and the are meant for sports...
Response from jbl.comBy Customer Support, May 16, 2025
Thank you for your feedback. Our JBL Endurance Race 2 earbuds come with three sizes of eartips and one enhancer to help you achieve a comfortable fit. Please select the size that best suits you. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal.
Written by a customer while visiting jbl.com
Customer Rating
4
great for the price
on May 22, 2025
Posted by: revhca
from hurricane wv
pros: they fit great, cant really feel them in the ear. Decently loud, seal great in ear. sound great with some eq adjustment. amazing noise canceling, can't hear lawn mower with them at 1/2 to 3/4 volume. charge fast
Cons: they sometimes randomly disconnect but if you wait a second they connect back. are sometimes weird connecting to laptop.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds great and stays put
on August 2, 2025
Posted by: FRacer
Once I figured out how to customize the ear buds in the app, everything works really well. The music sounds great based on the EQ I chose and the best part is that they stay in my ears comfortably with no slipping out during my runs.
Written by a customer while visiting jbl.com
Customer Rating
3
Nothing special
on August 5, 2025
Posted by: Tsahi
Stays in the ear, ANC is not impressive, nothing special.
Response from jbl.comBy Customer Support, August 5, 2025
Thanks for your feedback. To enjoy the best audio experience, we recommend trying our JBL Fit Checker tools with the 'Check My Best Fit' option. It can help you find the perfect fit for optimal sound quality and noise cancellation.
Written by a customer while visiting jbl.com
Customer Rating
2
Doesn't Last Long
on August 11, 2025
Posted by: Kev7034
Great for the ~6 months they worked, but then stopped working.
Response from jbl.comBy Customer Support, August 12, 2025
Thanks for your feedback. If the earbuds of your JBL Endurance Race 2 are not charging, it is frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, dust, etc. You may click on the link below for detailed online instructions on how to clean the contact points of the earbuds. If the issue remains, please contact us for further assistance.
Cleaning instructions: https://bit.ly/3S4bOkQ
Cleaning instructions: https://bit.ly/3S4bOkQ
Written by a customer while visiting jbl.com
Customer Rating
5
awsum 2da max!!!
on October 6, 2025
Posted by: my budz
from Philadelphia
bought deez bad boyz 2yrz ago. lost themz.
now rang up some cash, bought themz again!!!
if uz have big ears canals, I totally support deez guyz!!! luv themz!!!
now rang up some cash, bought themz again!!!
if uz have big ears canals, I totally support deez guyz!!! luv themz!!!
Written by a customer while visiting jbl.com
Customer Rating
1
Worst ever
on October 15, 2025
Posted by: Jay0
The worst ever. Absolute trash. Very low volume, I cant hear anything. And yes my ears are clean
Response from jbl.comBy Customer Support, October 15, 2025
Thanks for your feedback on our JBL Endurance Race 2 TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If cleaning doesn't solve the problem, the next thing to check is the balance control by checking the balance control on your source device by going to the "Accessibility" settings, on your music player app, commonly found in the playback or EQ settings, and the balance control on the JBL Headphone App. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the troubleshooting steps do not work, please contact our customer support.
Written by a customer while visiting jbl.com