Customer reviews from blackanddeckerappliances.com
Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Average customer rating
4.4
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
235
4 Stars
54
3 Stars
16
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
275 out of
317)
Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
5
Best Iron ever!
on June 4, 2018
Posted by: Kat123
from Pennsylvania, USA
Gender:Female
I've tried many brands, expensive and inexpensive. This simple iron, by far, does the best job. Even on linen shirts that I washed and left hanging for a few days.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Jddowning
from St Louis, MO, USA
Gender:Female
Verified Purchase:Yes
Best iron out there. Been using for years! Don’t know why anyone would use something else!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Can't figure out indicator lights???
on November 26, 2017
Posted by: SLCxxxx
from South Carolina
Gender:Female
There's nothing in the instructions about the different indicator light colors. As soon as I plug it in the light is GREEN. So that can't mean it's heated up to the temperature on the dial. Then there's a yellow light and sometimes a red one. The instructions don't say anything about the different colors and what they mean? This is used as a craft iron and I would really like to know when it's at the right temperature. Probably going to replace it with something else that I know when it's really hot.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 30, 2017
Thank you for offering your feedback regarding your Black+Decker Classic Iron. I’m sorry to hear about your frustrations with the instructions and the indicator light. The indicator light will illuminate green while it is heating, and it will turn off once the temperature you’ve set it for has been reached. The iron also has an automatic shut off safety feature. Once the iron reaches the appropriate temperature, it will turn off after 30 seconds of inactivity if left on its soleplate or tipped over on its side. If left vertically on its heel rest, it will shut off after 8 minutes. The flashing red light is an indication that the iron has turned off automatically, and moving the iron should cause the iron to begin heating again. Your iron has a two year warranty and if you ever need assistance with it, I am at your disposal. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Loved it while it worked
on September 20, 2017
Posted by: Breeze
from Arkansas, United States
Gender:Female
Have had about a year and only use it to iron fabric. Have been so careful to place on the floor on a hot pad so the cat can't knock it down. Used it yesterday, unplugged it and it started leaking water really bad.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 22, 2017
Thank you for offering your feedback regarding your Black+Decker F67E I’m glad to hear that you loved your iron initially, but I’m sorry to hear that it has started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron
on August 31, 2017
Posted by: Melgee725
from Framingham, MA, United States
Gender:Female
[This review was collected as part of a promotion.] I received this item for free for my opinion. I thought this was a great iron. Worked really well taking out wrinkles.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Classic iron
on July 29, 2017
Posted by: Stacey rose
from California, United States
Loved this iron for the first month but than it stopped steaming now the water won't stop leaking when I iron. It dripples out every other min. Even when there is barely any water. Not too happy.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 31, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear about the steaming and leaking issues you’ve experienced with your iron. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not built to last
on July 2, 2017
Posted by: laundriman
from Los Angeles, CA, United States
Gender:Male
I bought a new one a few years ago and used it sparingly. Now it doesn't heat up properly and shuts itself off before getting hot enough to use. Upon further internet research, it seems many people have had a similar experience with this substandard product. It is also difficult to disassemble, dissuading anyone from attempting a repair.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 3, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear that your iron has stopped heating up properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't work
on June 17, 2017
Posted by: andielps
from North Carolina, United States
Gender:Female
Won't heat up and have read the instructions several times to make sure I am doing it right. Wish I had kept my old iron I bought in the late 70's. I am very disappointed with Black & Decker. From the few reviews I have read says this is a piece of junk. Makes me rethink buying from Black & Decker.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear that your iron isn’t heating properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com