Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
5
Heirloom Iron still amazing!
on March 23, 2025
Posted by: Susan1957
Gender:Female
[This review was collected as part of a promotion.] This is the same as the old GE (General Electric) iron manufactured and used since the 1950s and 1960s. It is the iron used in the household I grew up in. It is important for an iron to have weight and steam and an accurate temperature dial. This iron delivers and is worth every penny and is preferable to all others. Make sure you get one and keep it. It is an heirloom iron. I like to sew, quilt, and iron to achieve accurate patchwork piecing. I also like clothing that is well ironed to look my best.
The iron itself works well, but the moving parts come apart easily
Response from blackanddeckerappliances.comBy Jim, Consumer Service, October 2, 2024
Thank you for offering your feedback regarding your Black+Decker iron. We are sorry to hear that a portion of the housing to your iron has come apart. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has a two-year warranty. Please look for the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Even if the water reservoir isn't full, it still sloshes water out of the water fill opening. There should be a plug or guard so that the water doesn't slosh out.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, February 28, 2024
Thank you for offering your feedback regarding your Black+Deker Quickpress™ Steam Iron with SmartSteam™ Technology. I’m sorry to hear of the difficulties you're having with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
[This review was collected as part of a promotion.] Love the feel of this Iron! Not heavy and does the job! I love that it has an automatic shut off button so even if you forget to turn it off, you have a peace of mind. The steam setting is awesome - gets those stubborn wrinkles out! The different temperature setting is a needed feature to ensure your clothes get ironed correctly. Would definitely recommend getting this steam iron!