Customer reviews from blackanddeckerappliances.com
Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Average customer rating
4.4
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
235
4 Stars
54
3 Stars
16
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
275 out of
317)
Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
5
love LOVE it!
on June 1, 2021
Posted by: Addiewag724
from Tavares, FL, United States
Gender:Female
[This review was collected as part of a promotion.] This iron is just awesome! I love the retro look with modern upgrades. I especially like the auto shut off feature, gives me peace of mind just in case i forgot to turn it off. The button groove and pivoting cord is nice as well. This iron sure helps me get through my ironing quicker than my other iron. Definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Anonymous
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
The only iron we ever want to use. We just wish more stores carried this model.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Used to work, but now it leaks.
on May 8, 2019
Posted by: gypsyartist
This iron is a few years old, and I love the way it steams and irons, but now it won't hold water. The water just leaks out of the bottom immediately after being poured in the top.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 9, 2019
Thank you for offering your feedback regarding your Black+Decker Iron. I’m sorry to hear of the experience you’ve had with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
You pay for what you want
on October 13, 2018
Posted by: RLE3
from Nederland, TX
Had this iron since January and already it doesn’t get hot as my old iron did and it clicks on and off. This sucks!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 17, 2018
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear about the trouble you’ve experienced with your iron. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Iron doesn't get that hot
on September 10, 2018
Posted by: alexb
Gender:Female
My mom bought me this iron just over two months ago. She has the exact same iron and loves it. My iron does not get that hot, and I have to re-iron my clothes for work.
Response from blackanddeckerappliances.comBy Jim, Customer Service, September 12, 2018
Thank you for offering your feedback regarding your Black + Decker F67E-2. I’m sorry to hear about the trouble you’ve experienced with your iron. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Auto Shut Off
on August 17, 2018
Posted by: Emile
from Boston, MA
Gender:Female
This is a great iron WHEN IT IS HOT, but I can't figure out why it seems to shut off - needing to reheat, but what is the light? Green = ready or heating? No light = ? Red Flashing light seems to be about to shut off completely. I'd give it a 5 if I could find out how to keep it hot without much interruption. Cooling down while ironing isn't so great. I'm all for auto shut-off in general.
Response from blackanddeckerappliances.comBy Jim, Customer Service, August 17, 2018
Thank you for offering your feedback regarding your Black + Decker F67E-2. I’m sorry to hear about the trouble you’ve experienced with your iron. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Love & Hate relationship
on July 28, 2018
Posted by: Shag1946
Gender:Female
I had a Black & Decker traditional iron for 20 years that I absolutely loved. I loved the heavy weight and simple features. When it finally died, I bought a new Classic iron with the auto shut-off, green light/red light (couldn't find a traditional one). This is where the "hate" comes in. It shuts off while I'm ironing - steam & heat gone! Please bring back your original one without the auto shut-off.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 30, 2018
Thank you for offering your feedback regarding your Black+Decker F67E-2. I’m thrilled to hear that your original iron served you well for two decades, but I'm sorry to hear about the trouble you’ve experienced with your replacement. I'd like to learn more about this, as it may be something I can address for you under the two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
The Shut-off Feature
on June 18, 2018
Posted by: CSGR
from Florida
Gender:Female
I have used the Classic iron for years. When one stopped working, I would buy another. The last one has the 3 way shut off and, for this reason, I am very dissatisfied with this iron. Because of this feature, it takes me twice as long to get the job done because it shuts off too much. I came here to learn if this feature remains and since it does, I will never buy another one. The instructions say to "tap" the iron to return it to the heat & steam but tapping does not work. I am tired of having to commit assault and battery on my iron to get it to work. Can the shut-off feature be by-passed by the owner? If ever this feature is not on the iron, I would love to have another.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2018
Thank you for offering your feedback regarding your Black+Decker F67E-2. I’m sorry to hear about the frustration you’ve experienced with your iron’s design. The auto-shutoff cannot be disabled, however, I’d like to learn more about the trouble as it may be something I can address for you under the two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com