Customer reviews from blackanddeckerappliances.com
Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Average customer rating
4.4
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
235
4 Stars
54
3 Stars
16
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
275 out of
317)
Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
4
Nice and heavy
on March 13, 2022
Posted by: MrsRK
from Flyover Country
[This review was collected as part of a promotion.] Feels like the good, old irons from the past--the time when irons really worked. Just the registration process was a pain, asking for information (serial number!) that did not exist. Also, I called the company to ask how much water it holds (NOTHING in the manual, believe it or not!) and was told 1/4 cup to 2 cups... Obviously the person who answered had no clue what she was talking about: the iron holds 1/4 cup.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 14, 2022
Thank you for offering your feedback regarding your Black+Decker Classic™ Traditional Steam Iron. I'm sorry to hear of the difficulties you had with registering the iron, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new iron will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42216013, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The old standard
on December 17, 2021
Posted by: heitzler2
from Portland, Oregon
Gender:Female
[This review was collected as part of a promotion.] Sometimes, the old way is the best. I have actually had this model of iron, before. It's reliable, heats up quickly, and glides well over the clothing. My old iron is really old, so receiving this was very fortuitous.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great product
on December 17, 2021
Posted by: ziggy
from Orlando, florida
Gender:Female
[This review was collected as part of a promotion.] This is a great iron .i love the features it has and it works great .i would recommend this to everyone and i would buy this again if i needed to .it really gets the job done and it's so easy to use..
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect
on December 17, 2021
Posted by: Bumkinbugg
Gender:Female
[This review was collected as part of a promotion.] Heats up very fast and smooths out any wrinkles in one fast swipe of the iron. Very efficient and impressive. Highly recommended. This iron gets the job done fast! Don’t take very long to iron a entire outfit if needed
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works well
on December 16, 2021
Posted by: kelly07
from Denver
[This review was collected as part of a promotion.] Simple yet effective, this iron does the job. It's easy to use, lighter weight than other irons I've owned, and it has several settings for various types of fabrics. It does lack so of the bells and whistles found on higher priced irons, but it works for getting wrinkles out, so I say it's a keeper.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Old looking iron
on December 16, 2021
Posted by: Allison
from Leland, NC
Gender:Female
[This review was collected as part of a promotion.] Ok, nothing new! Ok clothes iron! My mother had this iron and it burned and scorched her clothes. Kept a mildew scent even when water is emptied. Nothing new! Would love an updated model with newer features.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, December 20, 2021
Thank you for offering your feedback regarding your Black+Decker Classic™ Traditional Steam Iron. I’m sorry to hear that you're unhappy with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Wow! Works great!
on December 16, 2021
Posted by: Amysnyder1981
from Winston Salem, NC
Gender:Female
[This review was collected as part of a promotion.] Great old fashion style! Gets hot fast and hot! Easy to use! Use it at least once a week! Looks like I have had for a long time! Goes great with my older vintage style! Gets wrinkles out fast and a stylish way!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome quality
on December 16, 2021
Posted by: Sarita86
from Fort smith ar
Gender:Female
[This review was collected as part of a promotion.] It was awesome quality easy to use quick to heat up not to heavy perfect. Easy to maneuver and glides smooth and quick if you are in a hurry or if u take it time it's going to work amazingly. Definitely recommend it to family and friends
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com