Customer reviews from blackanddeckerappliances.com
Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Average customer rating
4.4
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
220
4 Stars
45
3 Stars
13
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
254 out of
292)
Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
5
Great Classic Iron!
on June 8, 2016
Posted by: KrisM
from Houston, TX, United States
Gender:Male
[This review was collected as part of a promotion.] I have been using this iron for a month now and I love it! It has a feel of a nice, older "classic" irons. It glides very easily, has one dial to adjust the temperature and no leaks. It fills easily and the iron has been nice and professional. So simple to use. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not as good as it used to be
on April 10, 2017
Posted by: Luckbealady
from Virginia, United States
I bought this iron several months ago, and I'm very unhappy with it! The iron spits water out constantly from the bottom, and leaks from the reservoir opening. I have taken to putting just a tad bit of water in the iron to use on the steam setting to try to avoid the water spitting out. Even that doesn't seem to help. I can never iron something at the last minute because all of the water spitting out leaves the clothes damp. I am ironing right now, and have decided that I am throwing this iron away and going back to another brand that I used prior. The newer version of the Classic iron is certainly not as well-made as the original.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, c, April 11, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear your iron has been leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't work
on June 17, 2017
Posted by: andielps
from North Carolina, United States
Gender:Female
Won't heat up and have read the instructions several times to make sure I am doing it right. Wish I had kept my old iron I bought in the late 70's. I am very disappointed with Black & Decker. From the few reviews I have read says this is a piece of junk. Makes me rethink buying from Black & Decker.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear that your iron isn’t heating properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Loved it while it worked
on September 20, 2017
Posted by: Breeze
from Arkansas, United States
Gender:Female
Have had about a year and only use it to iron fabric. Have been so careful to place on the floor on a hot pad so the cat can't knock it down. Used it yesterday, unplugged it and it started leaking water really bad.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 22, 2017
Thank you for offering your feedback regarding your Black+Decker F67E I’m glad to hear that you loved your iron initially, but I’m sorry to hear that it has started leaking. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
The Shut-off Feature
on June 18, 2018
Posted by: CSGR
from Florida
Gender:Female
I have used the Classic iron for years. When one stopped working, I would buy another. The last one has the 3 way shut off and, for this reason, I am very dissatisfied with this iron. Because of this feature, it takes me twice as long to get the job done because it shuts off too much. I came here to learn if this feature remains and since it does, I will never buy another one. The instructions say to "tap" the iron to return it to the heat & steam but tapping does not work. I am tired of having to commit assault and battery on my iron to get it to work. Can the shut-off feature be by-passed by the owner? If ever this feature is not on the iron, I would love to have another.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2018
Thank you for offering your feedback regarding your Black+Decker F67E-2. I’m sorry to hear about the frustration you’ve experienced with your iron’s design. The auto-shutoff cannot be disabled, however, I’d like to learn more about the trouble as it may be something I can address for you under the two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Love & Hate relationship
on July 28, 2018
Posted by: Shag1946
Gender:Female
I had a Black & Decker traditional iron for 20 years that I absolutely loved. I loved the heavy weight and simple features. When it finally died, I bought a new Classic iron with the auto shut-off, green light/red light (couldn't find a traditional one). This is where the "hate" comes in. It shuts off while I'm ironing - steam & heat gone! Please bring back your original one without the auto shut-off.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 30, 2018
Thank you for offering your feedback regarding your Black+Decker F67E-2. I’m thrilled to hear that your original iron served you well for two decades, but I'm sorry to hear about the trouble you’ve experienced with your replacement. I'd like to learn more about this, as it may be something I can address for you under the two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Auto Shut Off
on August 17, 2018
Posted by: Emile
from Boston, MA
Gender:Female
This is a great iron WHEN IT IS HOT, but I can't figure out why it seems to shut off - needing to reheat, but what is the light? Green = ready or heating? No light = ? Red Flashing light seems to be about to shut off completely. I'd give it a 5 if I could find out how to keep it hot without much interruption. Cooling down while ironing isn't so great. I'm all for auto shut-off in general.
Response from blackanddeckerappliances.comBy Jim, Customer Service, August 17, 2018
Thank you for offering your feedback regarding your Black + Decker F67E-2. I’m sorry to hear about the trouble you’ve experienced with your iron. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple and works great!
on August 20, 2021
Posted by: o0ashley0o
from Texas, United States
Gender:Female
[This review was collected as part of a promotion.] This iron gets the job done. I am not one who cares for all the bells and whistles and techy products. Plug in and go. The product looks great and works great. If you want an iron that works and is simple to use this is the iron for you.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com