Customer reviews from blackanddeckerappliances.com
Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Average customer rating
4.4
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
220
4 Stars
45
3 Stars
13
2 Stars
10
1 Star
24
87%of customers recommend this product.
(
254 out of
292)
Customer Reviews for Black+Decker - Auto-Shutoff Iron with Aluminum Soleplate - Silver
Customer Rating
1
Classic iron
on July 29, 2017
Posted by: Stacey rose
from California, United States
Loved this iron for the first month but than it stopped steaming now the water won't stop leaking when I iron. It dripples out every other min. Even when there is barely any water. Not too happy.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 31, 2017
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear about the steaming and leaking issues you’ve experienced with your iron. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Used to work, but now it leaks.
on May 8, 2019
Posted by: gypsyartist
This iron is a few years old, and I love the way it steams and irons, but now it won't hold water. The water just leaks out of the bottom immediately after being poured in the top.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 9, 2019
Thank you for offering your feedback regarding your Black+Decker Iron. I’m sorry to hear of the experience you’ve had with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Anonymous
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
The only iron we ever want to use. We just wish more stores carried this model.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
on April 12, 2014
Posted by: quilter
[This review was collected as part of a promotion.] I have older versions of this iron that I have used for over 20 years. I bought these in case you stop making them. Great basic iron, makes the job easier.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Leaks/Not Smooth
on July 8, 2015
Posted by: Shesmiles2011
from Texas, United States
Gender:Female
This iron leaks all over the place and the iron does not glide at all!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great classic retro iron!!
on April 13, 2016
Posted by: Jmarie08
from Milwaukee, WI, United States
Gender:Female
[This review was collected as part of a promotion.] I love the look of this iron. Reminds me of when I was a kid, my parents had it. It is a great iron. Has an option to turn the steam feature on or off. The cord swivels at 180 degrees which is awesome when ironing dress shirts, you do not have to keep moving the cord around. It also has auto shut off which is great for those mornings when you are rushing and may forget to turn off or unplug. I love that it is made with heavy duty aluminum, which makes for a long lasting iron. Overall, great iron.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great for crafts!
on May 14, 2016
Posted by: tkalfin1
from Whiteville, NC, United States
Gender:Female
[This review was collected as part of a promotion.] I received this product for free. I normally do not use an iron on clothes but I do use an iron for craft projects. My boyfriend and I have been looking for a heavier iron to use on perler bead projects. We loved the weight of the iron as well as how quickly it warmed up. The downside to the iron is that all the metal heats up so it can be very hot to the touch. I would recommend this iron to anyone that does a lot of craft projects that require a heavy iron.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Excited, then disappointed.
on May 25, 2016
Posted by: Laniesha
from Albany, NY, United States
Gender:Female
[This review was collected as part of a promotion.] When I first got this iron I was impressed with the weight of it. Feels good in the hands just like an old fashioned iron. I must admit that I didn't read the instructions before giving it a try and noticed water leaking when I tried to use the steam function. After reading the instructions, I still encountered this problem. I still use the iron, just without water so because of that I'm disappointed. If it didn't have this issue it would be a great iron.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 26, 2016
Thank you for offering your feedback regarding your Black+Decker F67E. I’m sorry to hear about the leaking issues you experienced. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com