Customer reviews from oster
Oster - 2 Slice Toaster with Extra-Wide Slots in Brushed Stainless Steel - Silver
Average customer rating
1.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
9
33%of customers recommend this product.
(
3 out of
9)
Customer Reviews for Oster - 2 Slice Toaster with Extra-Wide Slots in Brushed Stainless Steel - Silver
Customer Rating
1
How many heating elements does this have
on January 14, 2023
Posted by: MountainJoe
from Butler, TN
Gender:Male
We recently received this as a Christmas gift from our daughter since she didn't like our existing toaster. Even at heat level 6, the toast is mushy on one side. The only elements that I see heating up are on the outside. If there is a heating element on the inside/center they never heat up, even on the bagel setting.
No, I would not recommend this to a friend.
Response from osterBy Oster, January 18, 2023
Thank you for reaching out to Oster®. We appreciate you bringing this to our attention. We are sorry to hear that the toast is mushy on one side. That is certainly not the experience we want you to have. No worries, we are here to help.
If the toaster is not toasting evenly:
Is the crumb tray in place? This will affect toasting performance.
Make sure the crumb tray is clean.
When toasting two slices at a time, the slices should be of equal size and freshness to ensure even toasting.
Your Oster® 2-Slice Toaster has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
If the toaster is not toasting evenly:
Is the crumb tray in place? This will affect toasting performance.
Make sure the crumb tray is clean.
When toasting two slices at a time, the slices should be of equal size and freshness to ensure even toasting.
Your Oster® 2-Slice Toaster has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
Great Toaster!
on June 21, 2023
Posted by: Millie65
from Missouri
Gender:Female
I glad I purchased it. I like that you can lift the toast up cuz I have slices of bread/bagel that are smaller at times. And it looks nice on my cabinet!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
on February 10, 2024
Posted by: Kula2951
I have bought 2 of theses toasters in the past month because I have had to return the toast level will not stay down as soon as pushed down pops right back up I even set it to the darkest and that didn’t work will be returning this one now also cause of the same thing will definitely be buying a different brand
Response from osterBy Customer Care, March 20, 2024
We sincerely apologize for the challenges you've encountered. Your feedback is valuable to us, and we'll use it to improve our products. Best regards, -Oster Care.
Response from osterBy Oster Consumer Services, February 16, 2024
Thank you for reaching out to Oster®. We are sorry to hear that the latch of your toaster does not stay down. No worries, we are here to help. In some cases, this is caused by a build-up of crumbs in the bottom of the toaster. You may try to unplug the unit. Let it rest for a few minutes and turn it upside down to see if some bread crumbs will come out. Then, try using the toaster again. Also, the toaster must be plugged into a direct wall outlet and have power running to it, otherwise the lever will not stay down.
Your Oster® 2-Slice Toaster has a 1-year limited warranty. If this wouldn't help fix the issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Your Oster® 2-Slice Toaster has a 1-year limited warranty. If this wouldn't help fix the issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
1
Hazard
on March 1, 2024
Posted by: BrandyS
We've had this toaster for a few months with moderate results. Today it caught on fire while toasting a pop tart.
Response from osterBy Customer Care, March 7, 2024
Hello!
We are sincerely sorry to hear about this situation! We hope everyone is okay and we would definitely like to assist you further and make this right for you!
Please kindly reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
We are sincerely sorry to hear about this situation! We hope everyone is okay and we would definitely like to assist you further and make this right for you!
Please kindly reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
Written by a customer while visiting oster