Customer reviews from Sun Beam
Sunbeam - Twin Size Electric Water Resistant Heated Mattress Pad with Dial Controller - White
Average customer rating
2.4
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
7
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
16
36%of customers recommend this product.
(
10 out of
28)
Customer Reviews for Sunbeam - Twin Size Electric Water Resistant Heated Mattress Pad with Dial Controller - White
Customer Rating
1
Heated Mattress Pad
on January 6, 2020
Posted by: MEDR
from Fort Worth Tx
Gender:Female
The pad switch only blinks-- has not warmed yet--- Just opened it this morning. Electricity must be working because of the blinking--but not one bit of warmth.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care, January 22, 2020
That is definitely not the kind of experience that we want you to have. Our heated mattress pads were made with the highest quality materials and we expect them to last. Here are some troubleshooting steps for this issue:
1. Unplug the power cord from the electrical connection.
2. Unplug the cord from the actual product itself. Let it unplugged for 5-10 minutes.
3. Re-plug the cord into the product. Make sure the connection is secure and complete.
4. Re-insert power cord back into a wall outlet.
If these troubleshooting tips are not successful, please call our Consumer Care Department at 1-(800) 667-8623 or contact us via live chat on our website. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
1. Unplug the power cord from the electrical connection.
2. Unplug the cord from the actual product itself. Let it unplugged for 5-10 minutes.
3. Re-plug the cord into the product. Make sure the connection is secure and complete.
4. Re-insert power cord back into a wall outlet.
If these troubleshooting tips are not successful, please call our Consumer Care Department at 1-(800) 667-8623 or contact us via live chat on our website. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam
Posted by: auntiecats
Gender:Female
Verified Purchase:Yes
mom didnt always get the electric blanket back over herself at night so she got cold. with the heat mattress pad she always has a sourse of warmth....lots of settings....she sleeps much better and warmer now.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Consumer Care, April 17, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
waterproof heated mattress pad is awesome!
on July 5, 2019
Posted by: clkil
from Colorado Springs CO
Gender:Female
[This review was collected as part of a promotion.] I have just started using this and it is fabulous for my sciatica and also general aches and pains! Highly recommended!!!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 11, 2021
We are glad to hear that you recommend our Sunbeam® Non-Woven Heated Mattress Pad with Dial Controller. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Sunbeam Electric Heated Mattress Pad
on July 20, 2019
Posted by: Reta Graham
from Lowell, Arkansas
Gender:Female
[This review was collected as part of a promotion.] Taking muscke relaxer? The best medicine for your aching body is sleeping on a Sunbeam Heated Mattress Pad. The heat soothes your entire body
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 7, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Perfect for cold winter nights
on July 20, 2019
Posted by: JOJO58
from Wimberley, TX
Gender:Female
[This review was collected as part of a promotion.] I bought a king size mattress pad and loved it. We recently purchased a Sleep # slip king and can no long use the heated mattress pad. I gave it to a friend and she loves it. Wish you would make a twin xl for the king split bed.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 7, 2021
We thank you for purchasing our Sunbeam® Non-Woven Heated Mattress Pad with Dial Controller. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
STAY WARM AS TOAST WHEN WINTER ROARS!
on July 21, 2019
Posted by: rjb1
from Long Island
Gender:Male
[This review was collected as part of a promotion.] The best thing or a bed since...well, you know. When winter came, I was ready, without turning up my thermostat. All I did was prewarm my bed with the heated matress pad, and I slept as well as a hibernating bear, while saving dollars galore on my heating bill.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , February 26, 2021
Thank you for leaving such a nice review about our Sunbeam® Non-Woven Heated Mattress Pad with Dial Controller. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
3
warm a bit to warm
on February 25, 2020
Posted by: jd9631
from merrill wis
Gender:Male
Good product fit well .Every surprise how warm the first setting is I think if on high you could use it as a slow cooker just kidding we use only to warm up bed then shut off oor you are to hot later for us
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam® , Consumer Care, March 17, 2020
Thank you for your feedback. We will make sure that our design and production team here at Sunbeam® are made aware of your feedback. If you need any assistance, please do not hesitate to contact our customer care team at 1-(800) 892-7684. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. Thank you for being part of Sunbeam®.
Written by a customer while visiting Sun Beam
Customer Rating
1
get another kind
on June 6, 2020
Posted by: Vety
from California
Gender:Female
the controller is wonky. if you turn over at night or move a pillow on top of it, it will TURN OFF the pad. It's not well made (the controller).
Also, doesn't heat evenly. One side gets nice and toasty, the other lukewarm.
Also, doesn't heat evenly. One side gets nice and toasty, the other lukewarm.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam Brand, Consumer Care Department, June 8, 2020
That is definitely not the kind of experience that we want you to have. Our heated mattress pads were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800)-892-7684 or connect with us via Live Chat. For your convenience, we are available Monday-Friday 9:00 AM-6:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting Sun Beam