Customer reviews from oster
Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Average customer rating
4.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
33
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
4
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Customer Rating
4
Pan rusted...
on January 21, 2022
Posted by: Rusty Bill
from NC
Gender:Male
I love the oven. Makes a quick lunch easy. Yes, it makes a few noises while heating up and cooling down but the oven is well worth the money.
The only issue is with the pan....It RUSTED up terrible. I'm still looking for a replacement. Any suggestions?
The only issue is with the pan....It RUSTED up terrible. I'm still looking for a replacement. Any suggestions?
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
3
Couple concerns, but overall ok
on January 27, 2022
Posted by: erin99
from TN
Couple concerns - even after using this multiple times, having had it for a month, it is still making loud popping sounds, not just on heating and cooling but the entire time it is baking or turbo baking. Loud enough to interrupt conversation. Will this ever end?
Second concern - no manual - and, no manual on the website. Does anyone know how to find one?
Response from osterBy Oster, January 28, 2022
Thank you for choosing Oster®! We appreciate you bringing this to our attention about our Oster® Toaster Oven. The popping noise during the first use of your oven is normal. As the oven heats up the metal begins to expand and makes a popping noise. This also occurs when the metal starts to cool down and contract.
For further assistance and to get a copy of the manual, we'd like to kindly request that you contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us
For further assistance and to get a copy of the manual, we'd like to kindly request that you contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
4
So far so good
on July 4, 2022
Posted by: PHS4
from New baltimore michigan
Gender:Male
I like this toaster! It's doing great so far and I'm glad I picked this option and brand vs the many others at the store. I've always had a good experience with oster products. The only thing I wish the oven would have is a light inside and a little oven mitten/tongs/just something to get the tray out of the oven.
Written by a customer while visiting oster
Customer Rating
1
not good
on July 7, 2022
Posted by: notafanofoster
from toronto
I bought one similar to this a couple years as a gift. I just found out that the recipients threw it out because: the handles and knobs were not insulated (they burned themselves even wearing oven gloves), the inside rack is very flimsy, and the rungs are so far apart that food falls through, you cannot change the timer because it is on a spring and won't go off. I just found this out and it is extremely embarrassing.
No, I would not recommend this to a friend.
Response from osterBy Oster, July 8, 2022
Thank you for reaching out to Oster®. We are sorry to hear that the handles and knobs were not insulated and that the rack is very flimsy. That is certainly not the experience we want you to have. We will make sure that our design and production team are made aware of your feedback. We are always looking for ways to better our product, and your feedback would certainly help us in improving it moving forward.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact us directly or fill in the "Contact Us" link provided below so we can determine the best resolution. Have a great day!
https://www.oster.com/support/contact-us
If you have any questions regarding the warranty or would like to obtain warranty service, please contact us directly or fill in the "Contact Us" link provided below so we can determine the best resolution. Have a great day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
Easy to use, heats things in a jiffy.
on January 4, 2024
Posted by: Cheri J
Gender:Female
I bought this toaster oven several months ago, and I love it! I shopped long and hard to find an oven the right size for the space I had. And I wanted the interior large enough for small casseroles. It heats in a jiffy. The only improvement I would suggest is a redesign of the knobs with a bright color in the notch to better see the time or temp you are setting.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Trusted the brand, but concerned about the popping
on July 10, 2021
Posted by: Toasted4Good
from NY
Gender:Male
The first time we used Model#TSSTTVDFL2-B to make toast we heard a loud popping and banging. We opened the door and viewed the crumb tray lip bending, curling around the heating element. We turned off the heat and let it cool. The crumb tray returned to its usual shape with a tiny warp on the edge that curled. We are concerned this is a fire hazard and defective. We are unsure if this unit is safe to use. May return.
No, I would not recommend this to a friend.
Response from osterBy Oster, July 12, 2021
Thank you for choosing Oster®! We appreciate you bringing this to our attention about our Oster® Toaster Oven. The popping noise during the first use of your oven is normal. As the oven heats up the metal begins to expand and makes a popping noise. This also occurs when the metal starts to cool down and contract.
For further assistance, we'd like to kindly request that you contact us directly.
We hope this helps!
For further assistance, we'd like to kindly request that you contact us directly.
We hope this helps!
Written by a customer while visiting oster
Customer Rating
5
Better than any conventional oven
on February 5, 2022
Posted by: Snow Gal
from Buffalo NY
Gender:Female
I've been using my oven for toast, most of the time. The timer isn't really easy to set for just a few minutes, but after a few tries I've figured out where to set the dial to get "perfect" toast. It's great to be able to see the bread turning to toast, unlike a regular toaster. I roasted sweet potatos, and they came out just fine. Yesterday was a total TRIUMPH...I roasted turkey thighs...used turbo, 300 degrees. Fell asleep and woke up to the most perfect roasted meat EVER! What was comforting was that because I had set the timer, even though I fell asleep, I didn't burn the meat and I didn't set the house on fire...easy to clean, and attractive. SO glad I got it!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Great little oven
on August 21, 2020
Posted by: Mowglie
from Orem, Utah
[This review was collected as part of a promotion.] This little oven cooks great! It is so Easy to use. I just Love the auto shut off feature so kids can't forget to turn off the oven. My kids were so excited to cook up mini pizzas after school today!
I would recommend this to a friend!
Response from osterBy Consumer Care Department, November 17, 2020
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think.
Written by a customer while visiting oster