Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
622
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
83 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Everything works great, amaizing audio
on November 20, 2025
Posted by: Bunk3r
[This review was collected as part of a promotion.] My experience has been great with this soundbar, it has some issues whith some of the settings clashing with the tv settings. but once you change those settings to the correct value it all works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Invest in Greatest
on November 20, 2025
Posted by: Magic0ne
[This review was collected as part of a promotion.] Great sound year in and year out, with not even a single problem, it's like second nature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Home Theater Soundbar!
on November 20, 2025
Posted by: SBrady
[This review was collected as part of a promotion.] I’ve owned a lot of soundbars over the years from mid-range Sony setups to Kilpsch soundbars and I can confidently say the Q990 is the best one I’ve ever experienced. The moment you fire up a Dolby Atmos movie you’ll understand why this is the flagship. Height effects are incredibly precise, rain falls from above, helicopters swirl around the room, and explosions have real weight and rumble thanks to the monstrous wireless subwoofer. Dialogue is crystal clear and when you switch to music, the wide soundstage and punchy mids make everything from classical to rap sound alive and detailed. Every time friends come over they’re blown away and immediately start asking “how much was that?!” Worth every penny for serious home theater fans. Highly, highly recommended. 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best home theater set up
on November 20, 2025
Posted by: Aqueci
[This review was collected as part of a promotion.] I have always loved Samsung home theaters, but the Q990D is extremely impressive. The sound that comes out these speakers is unbelievable.
I highly recommend!
I highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why did I wait so long...
on November 20, 2025
Posted by: Tukow11825
[This review was collected as part of a promotion.] The Q990D system has completely changed the game in my living room - causing me to fall in love with my exclusively Samsung component systems all over again and elevating the experience much more than anticipated. Although I am still dialing it in, the technology already built into it is making that part easier and fun as I find the sweet spots. I should have made the decision to add this sooner but now is better than never. This has just given me reason to look towards my next TV upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
360 performance
on November 22, 2025
Posted by: Sanjay
[This review was collected as part of a promotion.] The Samsung Q Series 11.1.4 ch soundbar is an exceptional piece of technology that transforms the home viewing experience. The sound quality is crystal clear with powerful, rich bass that can be felt. The immersive surround sound, thanks to the 11.1.4 channels and wireless Dolby Atmos, elevates the home theater experience to new heights.
Movies and games come alive with realistic 3D sound that projects from all around, including above, providing full and immersive spatial audio. The setup process is straightforward and hassle-free, making it easy to start enjoying incredible audio right away. This system is a top-of-the-line option that provides an outstanding audio experience, making it highly recommended for anyone looking to upgrade their home entertainment setup.
Movies and games come alive with realistic 3D sound that projects from all around, including above, providing full and immersive spatial audio. The setup process is straightforward and hassle-free, making it easy to start enjoying incredible audio right away. This system is a top-of-the-line option that provides an outstanding audio experience, making it highly recommended for anyone looking to upgrade their home entertainment setup.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great sound system but base could be strong
on November 25, 2025
Posted by: SamratA
[This review was collected as part of a promotion.] Overall, very happy with the sound system only should I have is that my four-year-old Samsung TV cannot work with this new Q symphony, Samsung should fix that with firmware update. Also, the space should have been stronger to feel the whole room, which is my biggest complaint.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Atmos isna gamechanger
on November 25, 2025
Posted by: Blozzy
[This review was collected as part of a promotion.] I bought this to upgrade from my q950a and have been blown away. The bass is magnificent, and the rears are better too. Long gone are those pesky fabric covers that were magnets for cat hair and difficult to clean. Connection was a breeze, and creating a stage was simple too. Just follow the instructions in the app and good to go.
Value
5
Written by a customer while visiting Samsung US