Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
622
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
83 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
MAKES YOU FEEL THE SOUND
on November 10, 2025
Posted by: Iyzewlowe
[This review was collected as part of a promotion.] I absolutely love this !! Every movie night is made absolutely special !! Some may say they are too loud but i would say " well thats samsung ! giving you the ultimate experience !" Have been a samsung loyal user for 10Plus years and they keep proving time and time again , the user experience is held higH, whether its latest mobile phone to this spectacular set of speakers , they prove to be the best Aa
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Surround Sound System!
on November 10, 2025
Posted by: Cavemanmobamba
[This review was collected as part of a promotion.] The Samsung Q990D is a true masterpiece of home theater sound powerful, effortless, and breathtakingly immersive. From the moment I unboxed it, the experience felt premium. Setup was refreshingly simple: plug in the soundbar, wireless subwoofer, and rear speakers, connect via HDMI eARC, and let SpaceFit Sound Pro automatically calibrate the system to the room. In under 30 minutes, I was ready to experience cinema quality surround sound without a tangle of wires or complicated menus.
Then came the magic. The 11.1.4-channel configuration fills every corner of the room with crystal-clear, room-shaking audio. Dolby Atmos and DTS:X effects sweep seamlessly overhead and behind, while dialogue stays sharp and perfectly centered. Explosions thunder with depth, footsteps whisper with realism, and music resonates with stunning clarity. The Q-Symphony feature, when paired with a compatible Samsung TV, expands the soundstage even further creating a wall of audio that feels alive.
Every note, every sound effect, every quiet moment comes through with precision and balance. The Q990D transforms ordinary viewing into an unforgettable, cinematic experience. Sleek, smart, and ridiculously powerful, it’s not just a soundbar it’s the heart of a true home theater. For anyone seeking breathtaking sound and effortless setup, the Samsung Q990D delivers perfection straight out of the box.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Sound
on November 12, 2025
Posted by: Thundercles
[This review was collected as part of a promotion.] I've had this set up for a few months now which replaced an older Samsung 2.1 soundbar & it's been nothing short of magical. Bass heavy songs really give you the boom you're looking for & it reverberates in your entire body. I have people come over just to feel it & I don't even crank the volume past 21 for them to have that same "oh wow" moment when I first experienced it. Q-symphony is pretty dope as well as I truly hear the difference with it on vs off. The surround sound experience is new for me, I'm used to hearing all sound coming from all speakers all the time, now I hear the subtle differences when a sound comes out of only the left or right rear speaker which really helps with immersion. I can't recommend this setup enough, if you can get it & have the space it's a no brainer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I thought my doorbell rang!
on November 12, 2025
Posted by: Biggarisbetter
[This review was collected as part of a promotion.] This surround sound is a game changer. This system matched with our new NEO QLED QN1EF television makes our living room a home theater. Our older tv busted in a recent move and the outcome was worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound system at an affordable price
on November 13, 2025
Posted by: dmrez519
[This review was collected as part of a promotion.] The Q990D is a home media room center piece. It delivers crisp quality sound no matter what media is playing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Choice for Surround Sound
on November 15, 2025
Posted by: BabaYao
from Des Moines, IA
This system is the best upgrade from my old B650, It fills my living room with best quality sound.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome premium sound bar
on November 17, 2025
Posted by: Wellcraft0599
[This review was collected as part of a promotion.] Incredible easy to set up. Sounds amazing feels like a movie theater in my living room now. Great to have smart things app to control everything from my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing System
on November 17, 2025
Posted by: JJustice
[This review was collected as part of a promotion.] This soundbar has truly enhanced my home entertainment experience. The audio quality is incredibly immersive, bringing movies and music to life with remarkable clarity. Its sleek design complements any living space beautifully. Setup was surprisingly straightforward, allowing me to enjoy its superior sound in no time. I would highly recommend this soundbar to anyone looking to upgrade their audio.
Value
5
Written by a customer while visiting Samsung US