Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Excellent system!
on September 16, 2025
Posted by: Abj866
[This review was collected as part of a promotion.] This is a great surround sound system. This system replaces a Vizio 5.1 wireless surround sound of that turned out to be so bad that I just threw it in the trash. The sound on that unit was okay but it continuously had a popping and cracking sounds on two different units that I tried. Unboxing was a good experience and a setup was very simple. There are power cords for the two surround speakers, the subwoofer, and the sound bar. Everything is wireless. I have my PlayStation 5 and Nvidia shield connected to the soundbar with HDMI 2.1 and a HDMI 2.1 cable ( provided ) via Arc. Most all configuration was pretty automatic. I still need to it gets stands to place the speakers properly and use the app to properly tune it using a microphone. So far I am very satisfied with this quality system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great addition to the TV. Best sound system for tv
on September 20, 2025
Posted by: Busybee
[This review was collected as part of a promotion.] Sound bar is for the game , tv concerts and atmos movie effects
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is awesome
on September 20, 2025
Posted by: Jamesm
[This review was collected as part of a promotion.] I use it every day with my tv and ps5 sounds awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound bar package
on September 20, 2025
Posted by: Cheffy
[This review was collected as part of a promotion.] Love the sound and the satellite speakers really make the surround sound pop especially when I’m playing on my ps5.
Looks good as well and the built is solid and I have absolutely no regrets for purchasing it.
Highly recommended.
Looks good as well and the built is solid and I have absolutely no regrets for purchasing it.
Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best home theater yet
on September 24, 2025
Posted by: Samsungcomesfirst
[This review was collected as part of a promotion.] After trying different home theater brands, I can honestly say this Samsung soundbar is the best! 🎬🎮 Movies sound amazing, gaming feels next-level, and everyone who’s experienced it with me has loved it. Samsung really knows how to make soundbars right!”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
INSANE SOUND!
on October 3, 2025
Posted by: SamsungPal
[This review was collected as part of a promotion.] I have always wanted that movie theatre experience when watching movies and shows at the house. This system made me wish I had purchased it sooner. I mainly watch movies and shows and the clarity of the Q symphony is unmatched. Games have more depth and make me truly feel like I'm in the virtual world with buildings crumbling behind me, birds chirping off in the distance compared to the footsteps that seem near by, and the bass that shakes the house when an explosion goes off. This is truly an immersive experience. Paired with the smart things app on my phone, controlling the soundbar is amazingly simple to adjust on the fly. I did find the space fit sound can sometimes get a little wonky if people are moving around the room and talking closer to the TV, it will get quite and then a few seconds later sounds great again, would be better if it had a more seamless adjustment but it's very easy to get past that because it really isn't too noticeable. Pairing to my phone's Bluetooth was a simple push of a button in the smart things app. Once connected I was even more blown away with how crisp the highs were and how punchy the bass was. This sound system is great for every day watching, listening, and gaming. Whether your new to surround sound or looking to upgrade, the Q990D is the sound system you've been searching for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on October 7, 2025
Posted by: Lordluuch
[This review was collected as part of a promotion.] Awesome sound earth shaking subwoofer... Easy to setup great sounding system for music movies gaming you name it it's excellent..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is exactly what i wanted
on October 7, 2025
Posted by: Flacko
[This review was collected as part of a promotion.] This soundbar enhances the movie watching experience in my home theatre. The sounds and dialogues are perfectly clear. Its very easy to setup and syncs perfectly with my samsung tv with QSYMPHONY.
Value
5
Written by a customer while visiting Samsung US