Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
4
Great 11.1.2 Setup
on September 5, 2025
Posted by: TemoGv
[This review was collected as part of a promotion.] Great sound quality and easy setup, but sometimes the sound doesn't synch with my Sony tv, and I need to restart. Not sure if it's a TV or soundbar issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful sounds
on September 5, 2025
Posted by: HYBC69
[This review was collected as part of a promotion.] The sound is so clear and powerful, when watching a movie that has all the sounds components as THX, Dolby Atmos and etc. The sounds from the system really brings the movie to life. I believe this is one of the best surround systems in it category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound Quality, but Lacking in Sound Stage
on September 6, 2025
Posted by: LoveSamsungProducts
[This review was collected as part of a promotion.] AMAZING sound quality and build quality. Incredible bundle. The price for what you get is so good. Music is terrific to play on this as well. However, the sound stage and spatial sound is lacking. You don't feel surrounded such as you would think. Otherwise, I HIGHLY RECCOMEND IT!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Theater quality sound
on September 8, 2025
Posted by: LovemySamsung
[This review was collected as part of a promotion.] I bought this to use with my Playstation 5 and x box series x for when i game and watch movies. The first few months I had it I was like sounds pretty good but something seemed off, well I didn't have one.of the setting correct user error totally my fault. When I fixed the setting omg I was blown out of the water the dolby atmos is amazing everything from the sunwoffer to the rear speakers and soundbar was crystal clear the explosions rocked the house and the car chases feels like your actually there. Best choice i ever made buying this system the fiancé thinks it's to much but she isn't a movie need or gamer, also listening to Spotify for music sounds fantastic it's a must but you will definitely not be dissapointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on September 10, 2025
Posted by: Samsung65
[This review was collected as part of a promotion.] Great sound, hookup was simple. Functionally sound and easy to use and connect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on September 15, 2025
Posted by: Gemilioo
[This review was collected as part of a promotion.] I’ve had this sound system for a while now, and it has completely upgraded how we enjoy music and movies at home. The sound is crisp, clear, and powerful, with deep bass that really fills the room. Setup was straightforward, and it connected easily to all my devices. Whether it’s for watching movies, playing games, or just listening to music, the experience feels so much more immersive. It’s been reliable with no issues so far, and I’m really impressed with the quality for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great sound system
on September 15, 2025
Posted by: Samsystem
[This review was collected as part of a promotion.] It has great sound system and features are so good and can you try to make subtitles and translations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Q990D: Theater Sound at Home
on September 15, 2025
Posted by: SauravB
[This review was collected as part of a promotion.] The Samsung Q990D has completely elevated my home theater experience. With its 11.1.4 channel configuration, Dolby Atmos, and DTS:X, the sound feels three-dimensional and cinematic—whether it’s action scenes, live sports, or quiet dramas. Dialogue clarity is excellent thanks to the dedicated center channel, and the wireless subwoofer delivers deep, punchy bass without overwhelming the mids.
What impressed me most is how immersive the rear speakers are. They make effects move naturally around the room, creating an experience that feels like being in a theater. Game mode adds precise directional audio that makes gaming more engaging.
Setup was quick, with wireless connectivity minimizing cable clutter. Integration with my Samsung TV through Q-Symphony makes it even more powerful, combining the soundbar and TV speakers for richer, layered sound. The SmartThings app makes adjustments simple, and I can fine-tune audio right from my phone.
Music performance is equally outstanding—streaming playlists feel dynamic and room-filling. Whether I’m hosting friends or relaxing alone, the Q990D adapts beautifully to any situation.
In short, the Samsung Q990D is more than a soundbar—it’s a complete surround system in a sleek package. It balances power and clarity, making every movie, game, or playlist unforgettable. If you want true cinematic sound at home, this system delivers it perfectly.
Value
5
Written by a customer while visiting Samsung US