Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Immersive Theater-Quality Sound at Home! ⭐⭐⭐⭐⭐
on August 21, 2025
Posted by: anvalderrama
[This review was collected as part of a promotion.] The Q Series 11.1.4 ch Wireless Dolby ATMOS Soundbar with Rear Speakers completely transformed my home entertainment experience. The sound is incredibly rich, clear, and powerful — you can actually feel the 3D surround effect as if you were in a movie theater. Setup was quick and easy, and the wireless rear speakers make the whole system neat and modern. Whether I’m watching movies, gaming, or just listening to music, the sound quality is outstanding. Worth every penny — highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect companion
on August 22, 2025
Posted by: JustinAlmighty
[This review was collected as part of a promotion.] Pared with my samsung TV and i have the perfect duo. I honestly enjoy watching movies at home instead of a movie theater since the sound system and my samsung TV offer a more superior visual and audio experience. Highly recommend, you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Sound
on August 22, 2025
Posted by: Mygreatsound
[This review was collected as part of a promotion.] I love how clear the sound is with this product. It's a beautiful sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome value
on August 22, 2025
Posted by: Nash20
[This review was collected as part of a promotion.] This is a great soundbar and a great value (if you get this at a discount). Dolby Atmos and surround sound was so better than what I was expecting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on August 22, 2025
Posted by: Samsungfan1
[This review was collected as part of a promotion.] I upgraded to HW-Q990b from the HW-Q850T, and it was a massive upgrade in audio fidelity. 1 ran the Q850T for approx 3 years with a 2020 ON75 Samsung TV for the QSymphony and "Dolby Atmos" compatability. Unfortunately, the Atmos effect was quite underwhelming, and I just didn't hear any upward firing drivers for overhead sound.
Iread several different reviews that convinced me to upgrade to the Q990b series a few weeks ago, and am quite happy I did. Dialogue is more crisp, and the Dolby Atmos effect is now very noticeable.
One can adjust the individual levels of the upward, side, and wide firing drivers on the main bar and the rear satellites. The rear speakers are now individually powered, and they make their presence known. Unfortunately, the power cables are short and need a nearby outlet if you dont want to run an extension cord.
The complete manual is not included though, and must be downloaded. It suggests placing the subwoofer along the same wall as the soundbar, which actually solved my previous problem of the rear speakers losing connectivity at times.
I used to have the subwoofer placed in the corner on the opposite wall when I ran the Q850t. Another TV in a nearby room seemed to affect the rear connectivity whenever it was on, as random disconnects became annoyingly frequent when the tv was on. The issue seemed to resolve when the tv was off.
Iwas very annoyed when the Q990b experienced the same issue, until I relocated the subwoofer to the same wall as the sound
Iread several different reviews that convinced me to upgrade to the Q990b series a few weeks ago, and am quite happy I did. Dialogue is more crisp, and the Dolby Atmos effect is now very noticeable.
One can adjust the individual levels of the upward, side, and wide firing drivers on the main bar and the rear satellites. The rear speakers are now individually powered, and they make their presence known. Unfortunately, the power cables are short and need a nearby outlet if you dont want to run an extension cord.
The complete manual is not included though, and must be downloaded. It suggests placing the subwoofer along the same wall as the soundbar, which actually solved my previous problem of the rear speakers losing connectivity at times.
I used to have the subwoofer placed in the corner on the opposite wall when I ran the Q850t. Another TV in a nearby room seemed to affect the rear connectivity whenever it was on, as random disconnects became annoyingly frequent when the tv was on. The issue seemed to resolve when the tv was off.
Iwas very annoyed when the Q990b experienced the same issue, until I relocated the subwoofer to the same wall as the sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Immersive Audio with Samsung Q-Series 11.1.4
on August 23, 2025
Posted by: zag1999
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Q-Series 11.1.4-channel Wireless Dolby Atmos Soundbar, and it’s hands-down one of the most immersive audio systems I’ve ever experienced. The moment I turned it on, I felt like I was living inside the movie.
This system features a massive 11.1.4-channel setup—that’s eleven front and side-firing speakers, one powerful subwoofer, and four up-firing channels that bounce sound off the ceiling for that cinematic Dolby Atmos feel. Everything syncs wirelessly—including the rear speakers—so you get full surround sound without the messy cabling.
Setting it up is delightfully easy. The immersive SpaceFit Sound Pro automatically calibrates audio to your room, while Adaptive Sound and Active Voice Amplifier settings make dialogue crystal clear—even during action-heavy scenes.
Gaming gets a serious upgrade, too. Game Mode Pro delivers enhanced directionality and subwoofer punch—every footstep and explosion feels more real.
In short: this isn’t just another soundbar—it’s a full-blown upgrade to your home theater experience. For anyone hoping to bring cinematic sound to game nights, movie marathons, or day-to-day use, the Q-Series 11.1.4 is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Was amazing to be honest one of the best products
on August 24, 2025
Posted by: Velasquez3056
[This review was collected as part of a promotion.] It works amazing the audio for games and video sounds really nice and for songs music wow it's hundred percent better i just wanted to say you product surprised me and all I said it's because I already try this product so if people wanna buy this definitely it's an amazing option so people who is gonna read this if u wanna buy it don't think about it i recomed you for real thank you for read my opinion and have a nice day people annoy your product thank you!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Soundbar
on August 27, 2025
Posted by: Phoenixe
from Kansas
We bought this on sale and it has been massive upgrade to our previous sound bar. We are very pleased with the sound quality and it now makes our bedroom sound like a movie theater! We are very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US