Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
So powerful and clear! I am impressed.
on August 20, 2025
Posted by: dcoleman
[This review was collected as part of a promotion.] I use this for my primary entertainment system to sync with my Samsung 65" Crystal QLED TV. This arrived in a single, large box that was about 6 feet by 1 foot by 3 feet high. Set up was incredibly simple- I just took the speakers out of the box and plugged them in. No wires to the TV. Once plugged in it connected to the TV via bluetooth with perfect fidelity. No problems capturing the surround channels with bluetooth.
The Subwoofer has it's own volume control which is great to boost at lower volumes. The system is incredibly powerful, at 1/3 volume my house begins to shake. I can't imagine taking this thing all the way. I am very happy with my purchase and I will never need to replace this system.
The Subwoofer has it's own volume control which is great to boost at lower volumes. The system is incredibly powerful, at 1/3 volume my house begins to shake. I can't imagine taking this thing all the way. I am very happy with my purchase and I will never need to replace this system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Samsung Soundbar for my Samsung Television
on August 20, 2025
Posted by: Mike07Denver
[This review was collected as part of a promotion.] We redesigned our living room area which included adding an upgraded entertainment system. I wanted a top notch sound system that had Dolby ATMOS capability and I really wanted a subwoofer and rear speakers to make it complete. After lots of research I chose this Samsung HW-Q990D 11.1.4ch Dolby ATMOS Soundbar with subwoofer and rear speakers and so glad I did. The system fully integrates with the TV, and the subwoofer combined with the rear surround sound speakers provides the ultimate "movie theater" experience - in MY HOME! The unit also comes with a nice remote that allows me to control everything, including how much THUMP I want from my subwoofer. I would highly recommend this soundbar and would make the same purchase if I had to do it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great soundbar for the bedroom
on August 20, 2025
Posted by: RickyP
[This review was collected as part of a promotion.] Can’t get it to connect to my Samsung tv using arc all of the time. Sometimes I can only play the tv sound on Bluetooth. Can’t add an additional subwoofer. That seems like something it should offer. Either wired or Bluetooth. I wouldn’t use this in a big living room but in my master bedroom it sounds great. I wouldn’t use buy it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have Q990b and the sound immersion and feel is g
on August 20, 2025
Posted by: Hmjsamsusr
[This review was collected as part of a promotion.] Q990 series of samsung soundbars are top of the line soundbar system and I have them with subwoofer and wireless surround speakers. I use it daily for streaming music and watching TV and they are great. The details to sound and all is great as long as the content is rich enough with that kind of data. otherwise its loud and powerful enough to get the feel of music and action in my large living room. I use it with my samsung smart t and it's great sync most times. It's buggy firmware could be painful sometimes but updates should fix most of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the movie theaters
on August 20, 2025
Posted by: itswhatits
[This review was collected as part of a promotion.] I use it mainly for streaming and the
occasional music when home alone.
occasional music when home alone.
We lack the space for a full on home
theater system, but after using
it, I'd go as far as saying this rivals
even that for the budget required.
A+
theater system, but after using
it, I'd go as far as saying this rivals
even that for the budget required.
A+
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Waited too long to get this Q990D system
on August 20, 2025
Posted by: Bmau112
[This review was collected as part of a promotion.] I recently upgraded my home entertainment setup with the Q 990D sound system, and I am completely blown away by the immersive audio experience. 🎧 Whether I'm watching movies 🎬 or binge-watching my favorite shows 📺, the sound quality is simply phenomenal, and I feel like I am in a 🏢 cinema. Gaming has also reached a new level of excitement, with crystal-clear directional audio that brings the virtual world to life.🔊 However, what truly sets this system apart is its exceptional performance with music 🎶, delivering rich and detailed sound. I wholeheartedly recommend this system to anyone looking to elevate their entertainment experience. #Q990D #SoundSystem #HomeTheater #MovieNight #GamingSetup #MusicLover
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product just one flaw
on August 20, 2025
Posted by: ScottnMich
[This review was collected as part of a promotion.] Easy set up, great sound and Bluetooth speaker speakers. The only flaw and I can’t find a solution is sometimes if there’s say a door knock on a show it sounds like it’s far away. It’s hard to describe, but the speakers are way low for that particular sound. I’m using Earc connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable sound
on August 20, 2025
Posted by: Rick85929
[This review was collected as part of a promotion.] We use our Samsung Q990 in our great room, which is 30 feet, 35 feet deep, and 25 feet tall. I know...half court basketball. This system adapted to the crazy dimensions and angles perfectly!
Value
5
Written by a customer while visiting Samsung US