Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Nothing short of INCREDIBLE
on August 7, 2025
Posted by: Alienated999
[This review was collected as part of a promotion.] The Q990D is in my opinion, the absolute best system to go with if you are looking for a truly immersive, rich, quality sound. Music, Movies, GAMING!! It has every feature you can think of to make sure you feel like your physically there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Immersive Q-Series 11.1.4 Soundbar
on August 10, 2025
Posted by: Samsunglover
[This review was collected as part of a promotion.] The Samsung Q-Series 11.1.4 ch Wireless Dolby Atmos Soundbar (2024) delivers an unmistakably cinematic experience in your living room. Featuring a full complement of 11 channels—front, sides, and surrounds—plus a wireless subwoofer and four up-firing height drivers, this system fills your space with precise, multidimensional sound that places you in the middle of the action . Setup is refreshingly simple: once connected via HDMI eARC, the soundbar, subwoofer, and rear speakers sync wirelessly. The SmartThings app streamlines room calibration via SpaceFit Sound Pro, which tailors output to your layout and even adapts dynamically as furniture moves .
Audio performance blends subtlety with impact. Movies and music envelop the listener through Dolby Atmos and DTS:X, while the compact wireless subwoofer delivers muscular bass without sacrificing clarity or space . Dialogue remains crisp even in explosive scenes, thanks to Adaptive Sound and Active Voice Amplifier (AVA) that prioritize voices and minimize distortion .
Gamers will appreciate Game Mode Pro: the soundbar auto-switches when gaming and unleashes 3D-optimized audio that enhances directional awareness, footsteps, and atmospheric immersion .
Beyond sound quality, the system boasts versatile smart features: built-in Alexa, AirPlay 2, Chromecast, Spotify Connect, Tap Sound for one-touch mobile streaming, and seamless integration with compatible Samsung TVs via Q-Symphony .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from old 5.1 system
on August 11, 2025
Posted by: GGLove
[This review was collected as part of a promotion.] Have the sound system connected to main TV using the HDMI 2.1 ports for 4k bluray player and Google streamer to take advantage of Dolby Atmos, sound is amazing sounds like you are in the movie. Works great for music too. Even better, when my 4k bluray was connected directly to the TV it had issues cutting out but works flawlessly on the passthrough. Have watch HDR+ and Dolby Vision movies with zero issues. Setup was simple. Smartthings integration amd app support is huge plus. Tap to play works as expected to play music from my phone. Huge upgrade from the old 5.1 system I had been using. Much more immersive sound with broad sound stage. Rears sound great and the entire system is made of very durable materials. No more mesh speaker covers that get torn. String bass from the subwoofer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on August 12, 2025
Posted by: Ravage
[This review was collected as part of a promotion.] I watch movies and play games and it's very immersive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No more theater
on August 18, 2025
Posted by: Heba18
[This review was collected as part of a promotion.] Love this sound system. Paired it with the S90D. The sound bubble is amazing when playing Atmos content. The build is high quality and it's plug and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely Immersive Audio with Samsung HW-Q990D
on August 19, 2025
Posted by: Kiyogx
[This review was collected as part of a promotion.] I'm absolutely loving my Samsung HW-Q990D sound system! It's a total game-changer for movies and gaming with its immersive spatial audio and powerful sound. Setup was a breeze, and the SmartThings app makes it easy to fine-tune the sound to my liking. The sound quality is insane, with crystal-clear dialogue and immersive audio that makes me feel like I'm right in the action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Movie Theater
on August 20, 2025
Posted by: SSSAMSUNG
[This review was collected as part of a promotion.] Having switched from an old 2013 samsung sound bar to this was a dramatic difference. The spacial sound is insane with the Q- Symphony settings. It almost sounds like you are like right there in the scenes of the movie/show you are watching. One of the best decision/investment I made was buying this sound system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on August 20, 2025
Posted by: Baddest
[This review was collected as part of a promotion.] I get a new Soundbar every 2 years and this is the best one so far. Get bass and surround sound. Plus the app is great.
Value
5
Written by a customer while visiting Samsung US