Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Sound imported from Samsung.
on July 20, 2025
Posted by: BeautyVoice
[This review was collected as part of a promotion.] Sound Quality is great on Music. Movie and Game. It is wireless system that make so easy to installing. Also, Samsung Hub System with Samsung phone is more easy control
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Q990D is a sonic powerhouse - theatre redefined!
on July 20, 2025
Posted by: Tiltbrain
[This review was collected as part of a promotion.] After pairing my Samsung Q990D soundbar with my OLED S95D TV, I can confidently say my home entertainment setup has reached a whole new level. This soundbar is nothing short of phenomenal.
The sound quality is jaw-dropping — crisp highs, punchy mids, and deep, thunderous bass that fills the entire room. The Dolby Atmos and DTS:X support create an unbelievably immersive experience. It feels like the sound is coming from all around you — even above. Whether I’m watching an intense action movie, a quiet drama, or playing next-gen games, the audio adapts beautifully to every scene.
Samsung has packed the Q990D with smart features that actually enhance the user experience. Q-Symphony with my Samsung TV works flawlessly, and the sound tuning technology ensures everything is balanced based on the room’s acoustics. The voice clarity, especially during dialogue-heavy content, is outstanding — no more rewinding to catch what someone said.
The hardware is sleek and modern, and the included rear speakers and subwoofer are wireless and easy to set up. The build quality screams premium, and the overall system just looks and sounds incredible.
The software and app controls are intuitive and responsive, with plenty of customization for true audio enthusiasts. Everything is smooth and integrated — it’s clear Samsung thought through every detail.
If you’re serious about creating a cinema-like experience at home, the Samsung Q990D delivers in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Full surround sound
on July 20, 2025
Posted by: RRmaui
[This review was collected as part of a promotion.] Ive actually bought two of the 990D models. Once I installed the first sound bar on my 98 inch Samsung TV I was so impressed with the sound quality I bought a second 98 inch Samsung Q model Tv and the 990D soundbar for a second home I own. The sound using the TV and the soundbar is much better than the older models that dont use the TV speakers with the soundbar . The rear speakers also give you the feeling of live TV . It takes a while to get the speakers adjusted properly but once you do youll never go back to front speakers only.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“Cinematic Sound at Home: Q Series 11.1.4 Soundbar
on July 21, 2025
Posted by: Tamim143
[This review was collected as part of a promotion.] I use my Samsung Q Series 11.1.4ch Soundbar every day, and it’s completely changed how I experience sound at home. For movies and streaming, the Dolby Atmos and rear speakers create a true surround sound experience — I feel like I’m in a theater. The SpaceFit Sound Pro auto-calibrates the audio to my room, so everything sounds perfect no matter where I sit.
For gaming, the directional sound helps me hear every footstep or action around me, giving me an immersive edge in fast-paced games. During sports, the roar of the crowd and detailed commentary make it feel like I’m right in the stadium.
When I’m working or on video calls, AI voice enhancement keeps dialogue clear, and I easily switch to Bluetooth to stream music or podcasts while I work. Q-Symphony with my Samsung TV makes everything sound even richer.
I also love how wireless Dolby Atmos and rear speakers keep things neat and easy to set up. SmartThings and voice control add convenience — I can control everything hands-free while multitasking.
This soundbar fits seamlessly into every part of my day — from work and school to play and relaxation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Adaptiveness
on July 22, 2025
Posted by: Lexinand
[This review was collected as part of a promotion.] This product brings clarity to audience and great for zoom meetings and and impressive performance and sounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Blown Away – The Ultimate Home Theater
on July 22, 2025
Posted by: ChaseH
[This review was collected as part of a promotion.] I’m someone who overanalyzes every single tech purchase. I compare specs, read dozens of reviews, watch endless YouTube videos—and I can confidently say the Samsung Q990D is hands-down the best home theater experience I’ve ever had.
The soundstage is massive. The way the Q990D fills the room with crisp highs, deep rumbling bass, and unbelievably precise surround effects is next-level. Watching movies feels like I’m in a premium theater. The upward-firing and side speakers actually work—it’s not just a gimmick. Dolby Atmos content is ridiculously immersive.
I paired it with my OLED TV and the Q-Symphony feature blew me away. The synergy between the TV and the soundbar is seamless. Even regular TV audio sounds cinematic now. Setup was simple, the wireless rear speakers stayed connected with zero drops, and the subwoofer shakes the floor (in a good way!).
This wasn’t just a purchase—it was an investment in unforgettable experiences. If you’re on the fence, trust me—this is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung Q990D remains one of the top flagship
on July 23, 2025
Posted by: Cecilio
[This review was collected as part of a promotion.] The Samsung Q990D remains one of the top flagship soundbars of 2025. It delivers breathtaking immersive sound, gaming‑ready high‑speed HDMI, and strong integration with Samsung TVs. If you’re after Atmos immersion and versatility—and can find it on sale—it’s a standout choice. Just be aware of minor connectivity quirks and the lack of auto‑calibration.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound system
on July 24, 2025
Posted by: Redbud
[This review was collected as part of a promotion.] Well worth the investment! Couldn't ask for more! Absolutely love my Q-series 990D!redbud
Value
5
Written by a customer while visiting Samsung US