Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Tremendous System!
on July 20, 2025
Posted by: JimSeg
[This review was collected as part of a promotion.] We've had this surround sound system for about 6 months now and absolutely love it. Set up was easy and it has amazing sound quality. Very happy with our purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent channel separation and Base. Atmos?
on July 20, 2025
Posted by: Nithin
[This review was collected as part of a promotion.] I bought the system around six months back and I loved every minute of it. I use it all the time with my projector also as a standalone speaker for my music.
Truth be told I’ve never gone past 30 on the volume given that in an apartment, I am scared that I might wake up or cause problems with the neighbors.
The only letdown of felt this the Atmos. I know it’s there, but even with my ceiling, it’s hardly makes a difference. I tried multiple ways, even reducing the other channels and just having the up firing ones, but the effect fell short on a dedicated Atmos speaker set up that used to have. Hopefully this can be addressed. Thanks.
Truth be told I’ve never gone past 30 on the volume given that in an apartment, I am scared that I might wake up or cause problems with the neighbors.
The only letdown of felt this the Atmos. I know it’s there, but even with my ceiling, it’s hardly makes a difference. I tried multiple ways, even reducing the other channels and just having the up firing ones, but the effect fell short on a dedicated Atmos speaker set up that used to have. Hopefully this can be addressed. Thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Boombastic
on July 20, 2025
Posted by: Kaykay
[This review was collected as part of a promotion.] The sound is amazing and the surround speaker is too good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product for music lovers
on July 20, 2025
Posted by: Vishi27
[This review was collected as part of a promotion.] Music plays a bit part of my day-to-day routine and I was looking to upgrade my music system.
After reviewing the web for recommendations, I narrowed it down to the Q series.
Fortunately, Samsung had offers going on that allowed be to purchase Q990D for a unbelievable price.
The sound quality is excellent and its build quality is great. I will recommend.
After reviewing the web for recommendations, I narrowed it down to the Q series.
Fortunately, Samsung had offers going on that allowed be to purchase Q990D for a unbelievable price.
The sound quality is excellent and its build quality is great. I will recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than I expected
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought the q series, I’ve owned a smaller bar sound and it sound decent, I figured if this little bar sound good I can’t imagine what THAT would sound like, so I decided to buy it and when I received it, I set it up I played music and it was crazy. I love how you can control every single speaker thru the app.
Equalizer features is a must and it did good!
I love it!
Equalizer features is a must and it did good!
I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 20, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] Samsung Q990D delivers stunning Dolby Atmos sound, deep bass, and immersive 11.1.4 audio. A+ system!
I love the sound and am very happy with the purchase. Love the rear speakers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great lil system!
on July 20, 2025
Posted by: Dingwall
[This review was collected as part of a promotion.] The 900D Soundbar system is a great lil system. We use this surround system for our daily viewing and family room entertainment. It’s a great wireless replacement if you are looking to get away from the components and speakers of a home theater setup. The sound is clean, clear, and responsive for both music and movies. The system syncs up effortlessly with our 85” Samsung Neo LED w/Q Symphony. The sound bar is exceptional, the rear speakers are very good, and the subwoofer is good but not great. Very pleased with the purchase overall. Waited until it went on sale and for the price is a great buy. Only negative in the system is the subwoofer performance which is acceptable but not great. It’s there, it’s present, but needs help with the bigger feel of music and movies. The disappointment in Samsung is that they don’t offer a second sub setup option which would totally solve the problem. The newest model of the 900F system Is now out and they have redesigned the sub to a cube style but still no option to add a second sub to make a great wireless system exceptional. Reviews seem to be consistent and similar for a few generations now including the newest 900F which still needs a second sub as an option to those wanting more low end. Come on Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Q990D is Awesome!
on July 20, 2025
Posted by: JimM9876543210
[This review was collected as part of a promotion.] My Q990D is the best audio sound system I've ever owned! It was easy to set up and pair with my audio devices. It's clear voise sound is a pleasure to listen to. My audio pleasure has been enhanced to say the least.
Value
5
Written by a customer while visiting Samsung US