Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Sound bar review
on July 7, 2025
Posted by: Goat0803
[This review was collected as part of a promotion.] I use the sound bar for steaming videos and gaming.
The sound bar great can't see myself without using a sound bar to watch tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great soundbar for movies in particular.
on July 7, 2025
Posted by: Soundbarfan
[This review was collected as part of a promotion.] This is a wonderful sound bar for movies. It makes listening to spatial audio significantly more immersive than with a basic 2.1/5.1 soundbar, and is obviously far superior to TV built-in speakers. I do think the audio could be better calibrated for music, however, as the vocals tend to sound tinny and we lack full control over equalization in some surround modes. Finally, I wish the satellite speakers were easier to mount. In particular, it would be great if they had bottom mounts so that they could be secured to more modern-looking bookshelf stands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound. 4.7 out of 5
on July 8, 2025
Posted by: Codiesel
[This review was collected as part of a promotion.] I have had the soundbar set up for a few days now and so far its great. Sounds amazing. Works well with the smart things app. I am curious to see if there is a difference when set up with a new TV that has not been delivered yet. I might come back to update after that and a little more time playing with settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bang bang on the buck
on July 9, 2025
Posted by: Sandeep
[This review was collected as part of a promotion.] he sound quality is pristine, with crystal-clear highs, rich mids, and deep, resonant bass that fills the room without overpowering it. Every note and sound effect is rendered with remarkable precision, creating a layered and dynamic listening experience. Whether it’s the subtle rustle of leaves in a film or the intricate instrumentation in a music track, the clarity is astounding.
What truly sets this system apart is its Dolby Atmos implementation. The three-dimensional soundstage wraps around you, making you feel like you’re inside the scene or concert. Sounds move seamlessly from all directions—above, beside, and behind—creating an unparalleled sense of immersion. Watching an action movie, I could hear helicopters whirring overhead and raindrops falling around me, while music felt like a live performance unfolding in real time.
The setup is also versatile, handling everything from explosive blockbusters to delicate classical pieces with finesse. Dialogue remains crisp and distinct, even during intense scenes, and the spatial audio enhances gaming by pinpointing directional cues with accuracy
What truly sets this system apart is its Dolby Atmos implementation. The three-dimensional soundstage wraps around you, making you feel like you’re inside the scene or concert. Sounds move seamlessly from all directions—above, beside, and behind—creating an unparalleled sense of immersion. Watching an action movie, I could hear helicopters whirring overhead and raindrops falling around me, while music felt like a live performance unfolding in real time.
The setup is also versatile, handling everything from explosive blockbusters to delicate classical pieces with finesse. Dialogue remains crisp and distinct, even during intense scenes, and the spatial audio enhances gaming by pinpointing directional cues with accuracy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strong basking sound
on July 10, 2025
Posted by: Davey9156
[This review was collected as part of a promotion.] This sound bar has blown me away. Its features have been great . The sound quality is up there with the best . But what I truly admire is its features . Voice clarity is such a god send. Important dialogue is clear at all times . No more playing with the volume or going back just because you didn’t hear something . The action is strong and powerful while the kids and dialogue are balanced and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have!
on July 11, 2025
Posted by: Tex420
[This review was collected as part of a promotion.] This thing is next level audio. It has me watching movies, TV shows and video games I've watched and played already just to hear how awesome it is.
This is some next level audio that is a must have for any Samsung flat screen owner. Seems the louder you put it the more crisp sounds you hear than just from the tv.
This is some next level audio that is a must have for any Samsung flat screen owner. Seems the louder you put it the more crisp sounds you hear than just from the tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound bar. Like I was at the movies.
on July 15, 2025
Posted by: Jaydub
[This review was collected as part of a promotion.] Used for everyday watching. Especially great for watching movies. You are right in the action.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just unboxed and tested today.
on July 15, 2025
Posted by: Cerulean
[This review was collected as part of a promotion.] Relatively heavy overall, but typically that means it is also robust. The soundbar is big, however much of the sound that you will hear comes from it. Very easy to set up with a samsung TV. I simply plugged everything in and it immediately switched the over to the sound system. It even is able to be customized through SmartThings and SmartHub. I set-up on SmartThings, but not SmartHub as im unfamiliar with it. Lots of customizable features. I turned on some music as I began to tune the sound to where I wanted. This system is loud, but it has great sound. With volume on 25 out of 100; I was ready to leave the room. I got this system due to the speakers from our Samsung TV just not being able to adequately perform due to the size of our room at 500ft². I'm positive this will more than address that.
Value
5
Written by a customer while visiting Samsung US