Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
622
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
83 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Amazing sound and Easy Setup
on March 21, 2025
Posted by: HGallagher
[This review was collected as part of a promotion.] I am hearing impaired and purchase this device several month ago with the hopes that it would help me to better understand what people are saying in shows. Not only have I no longer needed to completely rely on closed captions now, but I was absolutely blown away by how clear everything sounds, from background sounds to dialogue.
For movies, the audio sounds exactly as I would have imagined the audio engineers wanted the movie to sound. Even with the dialogue enhancing turned off, can still hear everything perfectly. The background sounds realistic and transports me into the movie.
For music, I wasnt expecting a major difference, however even here it excels in ways I never even realized music could sound. Additionally, setting the rear speaks to 'Sound Grouping' makes the music perfect for everyone in the room to hear at an even level no matter where you are.
The only isue I have is that I can no longer go to the movie theaters because the sound quaity there is awful in comparison to this system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up surround sound.
on March 28, 2025
Posted by: JShayParlay
[This review was collected as part of a promotion.] I didn't want to run speaker wire all over my living room. This took care of that. Sounds great especially playing video games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sSurround Sound out the box
on March 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is undoubtedly one of the best surround sound systems I’ve ever had out of the box. It seamlessly connects to all my devices, allowing me to easily stream music from anywhere in the house. The sound is incredibly immersive, making it feel like I’m right in the middle of the action. This is my second surround sound system, having previously owned the 990C. Great overall! Blend right in with my setup with no jarring color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds amazing!
on April 1, 2025
Posted by: tvphile
[This review was collected as part of a promotion.] Just got the soundbar few days back and it sounds heavenly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to set up.
on April 6, 2025
Posted by: Cynthia
[This review was collected as part of a promotion.] Love the wireless, very easy to set up. Great sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary - Bring the movie theater to you!
on April 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the ultimate state-of-the-art surround sound system. It brings the immersive nature of the movie theater into your own home.
Highly recommended for any size home or setup.
Highly recommended for any size home or setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Audio System
on April 8, 2025
Posted by: Lakoda
[This review was collected as part of a promotion.] Mostly used for movies. Sounds incredible. Easy to install. And not hard to maintain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Q990D: Next-Level Home Theater Sound
on April 8, 2025
Posted by: SavedX
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Q990D soundbar, and the difference it made to my home audio setup is incredible. With its 11.1.4 channel configuration, this system delivers truly cinematic surround sound. The dedicated rear speakers with upward-firing drivers, along with the powerful subwoofer, create a fully immersive Dolby Atmos and DTS:X experience.
Whether I'm watching movies, gaming, or listening to music, the sound is crisp, spacious, and dynamic. The Q-Symphony feature, when paired with a compatible Samsung TV, takes the audio to the next level by syncing the TV’s speakers with the soundbar.
Setup was quick and intuitive — everything connected wirelessly with no hassle. I also appreciate the HDMI 2.1 passthrough which supports 4K/120Hz and VRR, making it perfect for my gaming setup.
This soundbar isn’t just loud — it’s detailed, refined, and smart. It’s a premium system with a premium price, but you definitely get what you pay for. Highly recommended for anyone serious about home entertainment.
Value
5
Written by a customer while visiting Samsung US