Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6 out of 5
4.6
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
623
4 Stars
98
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product. 
(
84 out of 110
)
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Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5 out of 5
5
Great sound
on May 6, 2025
Posted by: Apachemac
[This review was collected as part of a promotion.] It has a great sound and the surround sound and sub are awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound. I can hear.
on May 6, 2025
Posted by: ThaCapn
[This review was collected as part of a promotion.] I can finally hear. I always had to turn the volume way up or turn the captions on, which I really didn't like doing and neither did anyone else. My wife just told me that she never realized what all we were missing just using our old system. She was definitely a skeptic until we were watching something and the sound engulfed us. She was a believer after that. I got it on a great deal and I would definitely buy this again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is best sound bar
on May 7, 2025
Posted by: Rickisfun
[This review was collected as part of a promotion.] I use my device for streaming movies,music, and so many features im still learning. Don't miss out on best sound I have ever heard from sound bar!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Soundbar
on May 7, 2025
Posted by: GunGun
[This review was collected as part of a promotion.] This Soundbar features everything you can want and then some. Granular control to EQ into games, movies, etc.
Q symphony works perfect as well as dolby surround. Amazing sound highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clearest Audio I've Heard
on May 8, 2025
Posted by: Moviebuff
[This review was collected as part of a promotion.] I purchased this Surround Sound kit when I was looking for a setup for Movie Nights. We like family movie nights, so I wanted a good audio system. My son also likes playing his game system, so we wanted audio to enhance that as well. We were blown away at how well and clear this system works. The audio is perfect and has no distortion at all. We can't even turn the volume all the way up because of how loud it is just turning it up a bit. You can feel the sub woofer and the rear speaker makes you feel like you are surrounded by the action. I would definitely invest in this system if you want a great setup for movies or gaming!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying it so far
on May 8, 2025
Posted by: WardR246
[This review was collected as part of a promotion.] So far I am enjoying the surround sound. I’m still learning about the system and tweaking it to get the best overall experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound bar
on May 8, 2025
Posted by: Nohd13
[This review was collected as part of a promotion.] This sound bar is amazing, it sounds brilliant, and is so easy to set up especially when you use it on wifi makes it so you don't have all the wires around. EARC works awesome crystal clear. The bass is very thumpy and you can hear every rumble. Woth Dolby atomos surround and the q symphony every moive you watch you become so immersed in it. When you are playing videos games you can hear shooting or foot steps from all around and tell wjat direction it's coming from. All in all I would highly recommend this set up or even the step above it for a great home theater experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great sound quality.
on May 9, 2025
Posted by: J0seJr
[This review was collected as part of a promotion.] I don't personally have one but a family member does and I always like how it sounds and the bass is my favorite part of it. It sounds like your in the theater very clear and loud.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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