Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
623
4 Stars
98
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Great sound, good job Samsung
on April 17, 2025
Posted by: DrYun5
[This review was collected as part of a promotion.] I replaced my Bose ultra smart soundbar to Samsung Q990D surround soundbar system. At first, I was skeptical about the sound quality as I have been a long time customer of Bose and Sony sound system. But Wow, the sound quality and sync rate of Q990D beats it's rivals. Though I purchased this system for home theater system, I often connect it to my audio device to listen classical music. It is awesome. I highly recommend. Good job Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Array movie day
on April 18, 2025
Posted by: Miss2good4u
[This review was collected as part of a promotion.] Movies music home entertainment
All you need Summer fun
All you need Summer fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One soundbar to rule them all.
on April 18, 2025
Posted by: dvnity
[This review was collected as part of a promotion.] So I set the Q990D up in my living room, on my console top, and honestly, the difference is night and day compared to my older 3.1 soundbar and even my proper 7.1 setup in the basement theatre.
Getting it out of the box, you can tell it's premium product. The main bar is substantial, and the rear speakers and subwoofer feel solid. Setup was surprisingly smooth. I plugged everything in, connected the main bar to my TV via HDMI eARC, and the wireless subwoofer and rear speakers linked up automatically without any fiddling. Used the SmartThings app for calibration (SpaceFit Sound Pro setting) was fairly straightforward too – it definitely tuned the sound to my room's layout fairly accurately and this is with a bay window on the left side for added complexity.
Turned on a few classic movies to check the sound and this is where the Q990D really shines. Watching movies with Atmos soundtracks is genuinely immersive. You don't just hear sound in front of you; it feels like it's properly surrounding you, even coming from above as advertised. Even listening to music is a step up – it feels wider and more detailed. Use this feature a lot to cast to the soundbar from my phone while making dinner.
Love it, shame I didn't upgrade before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Q990C 11.1.4 system
on April 18, 2025
Posted by: RamiroR
[This review was collected as part of a promotion.] Use system for theater like sound experience. System definitely has a lot of benefits to the mid and lower options as far as balancing sound in movie, gaming and general viewing and sound. Still has noticed some limits on the more muted dialog vs the action and music but that could just be advance tuning I have not accessed. I feel that should be part of the initial setup. Would like more rear speaker surround sound even at lower volume and not need to increase the volume to what may be considered "louder than needed" by others in the household. Other than that, worth the investment. Would also recommend opting for equipment insurance since the system is not cheap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Game changing sound
on April 18, 2025
Posted by: Guitarlover
[This review was collected as part of a promotion.] Product incredibly intuitive. Set it and forget it and it is incredible sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade
on April 18, 2025
Posted by: Dadbod
[This review was collected as part of a promotion.] Awesome sound bar compared to past models. Only wish it had more base or a second subwoffer and maybe two height speakers for added effects.
Great for gaming and movies.
Great for gaming and movies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on April 18, 2025
Posted by: SfCurious1
[This review was collected as part of a promotion.] I’ve had this sound bar for a little over a year now and I absolutely love it! The sound is like being in a theatre. I have this paired with my Samsung television and it’s a match made very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Sound Quality
on April 18, 2025
Posted by: HomuXC
[This review was collected as part of a promotion.] The quality of all the speakers is amazing, providing an extremely immersive surround sound experience. In gaming, it provided a nice directional sound for sound effects, while music and movies allowed all-encompassing cinema-like effects.
Value
5
Written by a customer while visiting Samsung US