Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(787 Reviews)
Rating breakdown 787 reviews
5 Stars
623
4 Stars
98
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
4
This is the one to get
on April 10, 2025
Posted by: OUSoonerChase
[This review was collected as part of a promotion.] I used to use a big AV receiver system but it's just way too big for my new space so I had gotten the matching LG soundbar for my OLED. Long and short is that LG never worked right despite constant updates and fiddling.
My new Samsung Q990D worked immediately out of the box. I wasn't expecting a big sound upgrade relative to the previous soundbar, just that everything would work but I was pleasantly surprised to hear how big an upgrade this truly was. I had Dolby Atmos before but now I truly experience it. The rear speakers especially are a game changer. Not just that they stay connected but the 3 direction output really creates an immersion I hadn't noticed experienced outside a Dolby theater.
I would give this 4.5/5 but I had to take a star away due to the packaging being subpar. The box was all torn up and a lot of the Styrofoam inserts were broken. Areas that need to be reinforced as the speakers aren't separated by much else. The other issue is the buttons/screen/remote are all a step down Ilin quality from the LG. The screen especially is too hard to read and I don't sit that far. For the price of this unit a much higher resolution screen should be included. I realize that everything can be controlled through the app but the screen still lights up when changing volume and the lack of resolution really is unsightly at best. All in all I'm am thrilled with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp, clear, immersive sound!
on April 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The setup for this system couldn't be easier. After plugging in the power dor the sub, two satellite speakers and the soundbar (power and HDMI), I was off and running! I set the soundbar and my TV to eARC and started enjoying theater quality sound!
I find that this system is immersive without just power a ton of sound at you. It is restrained surround sound. It's powerful and balanced without overpowering the front end soundbar. The up-firong speakers really provide the depth of sound and complete the experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hard hitting Bass with Crystal clear Highs.
on April 12, 2025
Posted by: Lawn57Ranger
from Detroit Mi
I've had the Q990C for about 18 months. The best sound system I've put in the living room. Hard hitting bass with crystal clear hitting highs. No distortion whatsoever even at full volume. I am super satisfied with the Q990.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality audio and interoperability
on April 12, 2025
Posted by: ddmustgo
[This review was collected as part of a promotion.] This works great. I love audio. It easily connects with Bluetooth and my phone as well. It's almost effortless to switch. I mention this because my previous sound system used to not switch to tv audio automatically. The only reason I give it 4 star is because of its size and I could not optimize its listening like bose systems.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound just like being in a theater
on April 13, 2025
Posted by: JohnKH
[This review was collected as part of a promotion.] I use my sound bar primarily watching movies and the sound is incredible. It's capable of getting much louder then what I can handle. The base is great and for me the thing I like best it has a feature that makes voices louder and more clear as people talk. Sometimes with all the background noise it's difficult to hear people talking but with this system it's very clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speaker
on April 13, 2025
Posted by: Manthony
[This review was collected as part of a promotion.] Sounds good, looks good, and strong bass. Would definitely recommend to a friend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb entertainment addition
on April 17, 2025
Posted by: KurtChip
[This review was collected as part of a promotion.] Music is very enjoyable, movies are taken to new heights. Don't be home without one.
Value
5
Written by a customer while visiting Samsung US