Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6 out of 5
4.6
(787 Reviews)
Open Ratings Snapshot
Rating breakdown 787 reviews
5 Stars
623
4 Stars
98
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product. 
(
84 out of 110
)
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Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5 out of 5
5
My feelings towards Q990D soundbar
on March 24, 2025
Posted by: Trenblaster888
[This review was collected as part of a promotion.] Truthfully I didn’t think I’d enjoy this as much as I do since I have a small room and this is placed in the corner, but despite the space constraints this still manages to sound amazing and give me 3D effects all throughout my room. Night mode and active voice enhancement are great as I can sleep to any podcasts or horror stories I enjoy binging. It works surprisingly seamlessly with my LG C4 and my PS5, the bass is nice as deep with movies, games, and music. Adaptive works surprisingly well with music and I’ve grown to prefer these over my old HomePod Gen 2’s for music, I never have to turn the volume past 10% to hear things clearly, 15% if I want louder music, and 20% if I want my house to rattle! Despite the subwoofer only being 8 inches, it puts out a great amount of thump and sounds pretty clean for a Ported sub, it is quite a bit boomy though but overall this is amazing. Definitely would recommend to anyone, and the price really sealed the deal for me. Cannot beat the amount of performance you’re getting for the price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great featured
on March 24, 2025
Posted by: Reddyrama
[This review was collected as part of a promotion.] It’s very good product , I will definitely recommend to buy it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best sound Bar
on March 25, 2025
Posted by: Lovelife
[This review was collected as part of a promotion.] I used to have Bose,and I purchased the Samsung 11.1.4 soundbar, soon I connected to the Samsung smart TV, the sound is amazing, much better than the Bose system.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features on this bar
on March 25, 2025
Posted by: Ladvokumar
[This review was collected as part of a promotion.] Good sound bar for Dolby atmos sound and surround sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on March 25, 2025
Posted by: Amazing
[This review was collected as part of a promotion.] It is very easy to connect and control. Very crystal clear sound and amazing surround sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Soundbar incredible sound and features
on March 26, 2025
Posted by: Gklykos
[This review was collected as part of a promotion.] Bought the sound bar on sale and thoroughly impressed with everything about it. The only thing about it that may be considered a negative is it is humongous for the bedroom. I have it in, but I suppose that’s to be expected for the incredible sound you get out of it Dolby Atmos literally surround you. It’s such an incredible sound system. I will be buying another similar system in the future when this one’s time comes, but I feel like this has a long way to go. The quality of the build is incredible sturdy heavy duty. I didn’t know Samsung made products this excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Did Not know what I was Missing!
on March 27, 2025
Posted by: Britewood
[This review was collected as part of a promotion.] I had a smaller Atmos surround sound setup before but had no idea what I was missing with Q-Symphony from Samsung. Combining the TVs speakers (QN85) that sound great on their own. With the HW-Q990D 11.1.4ch soundbar with rear speakers added to the TVs speakers using Q-Symphony, this made my old system sound outdated and drab and it wasn't that bad or old a system being an Atmos 9.1.1 sound bar.
The sound is just so crisp from this system that my son who is a huge car audio buff came into the theater room in shock at the clarity of the speakers from the other side of the house. I had the theater room door open and he literally thought it was coming from the next room and not upstairs and the other side of the house.
Not only does this sound amazing with shows and movies, gaming on the XBox has me finding myself playing more without my Atmos headset.
Setup was way easier than I expected after reading other reviews. Q-Symphony supported sound device was detected by the TV and it did its thing for me. I was very pleased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels like I'm in a theater!
on March 27, 2025
Posted by: AnimeMom22
[This review was collected as part of a promotion.] "I’m absolutely blown away by the sound quality of these speakers! For years, Apple dominated in audio, but not anymore—Samsung has officially taken the lead. The crystal-clear highs and deep, rich lows make you feel like you’re right in the middle of a concert or an immersive theater experience. Even better, they offer this top-tier sound at a more competitive price, making high-end audio more accessible. Setup is a breeze, and they seamlessly integrate with other devices for a hassle-free experience. Samsung has truly outdone itself with these incredible soundbars and speakers. Bravo, Samsung!"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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