Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
622
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
83 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Excellent sound
on July 30, 2025
Posted by: deafsound
[This review was collected as part of a promotion.] The sound from Q Series 11.1.4 ch Wireless Dolby ATMOS Soundbar is way better than the TV speakers. With the back speakers It really feels like watching movies at the theater!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Atmos experience
on July 30, 2025
Posted by: Kelbren
[This review was collected as part of a promotion.] The soundbar and accessories arrived in great easy to unpack packaging. Setup was a breeze. Now the sound review. Samsung continues to provide great products that give great sound at an affordable price. The sound is great for surround and voices are crystal clear. The q symphony was auto detected and I was up and going in minutes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound profile
on October 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my main device in the living room, love the immersion experience and audio quality. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound, like a movie theater
on November 29, 2025
Posted by: Dweids
[This review was collected as part of a promotion.] The HW-Q990D instantly made my living room feel like a legit home theater. The surround sound is so good, dialogue is super clear, and the bass hits without being obnoxious
Setup was painless, the build feels premium, and honestly, it made movie nights way more fun.
Any time I have guests over they are impressed. I love to show it off. I love this so much I bought it for my parents as a gift since they are movie enjoyers and needed to experience what this beast of a system has to offer. 10/10 system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded sound bar
on April 24, 2024
Posted by: BobW128
[This review was collected as part of a promotion.] I am very pleased with this soundbar system, easy to setup and link to my tv.
I had to update my tv software to get the full use of the system. The soundbar is much heavier than my old one because of the number of speakers enclosed. It is almost as long as my 65 inchTV is wide.
I had to update my tv software to get the full use of the system. The soundbar is much heavier than my old one because of the number of speakers enclosed. It is almost as long as my 65 inchTV is wide.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Totally worth it, perfect match with Samsung TVs
on December 26, 2024
Posted by: BernalCH2
from Costa Rica
Perfect match with Samsung TVs using Q-Symphony, I’m totally amazed of sound quality, and even if volume is set at max, the distortion is minimal, and loudness is incredible, I have to watch TV with volume at 20 or less (out of 100), watching movies with Dolby ATMOS is wonderful, you feel totally immersed in the movie.
This is the perfect match for QN90D
This is the perfect match for QN90D
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This thing bangs!
on February 5, 2025
Posted by: JCole
I purchased the Sonos Arc Ultra first. I kept it for three weeks. I hosted a Christmas party and the system was adequate but got no feedback from family and friends. Returned it and purchased the Q990D. I hosted a NFC Championship gathering. The response and feedback was awesome. Everyone loved the sound and how clear the voices were. Powerful, not overwhelming. I love this soundbar. Not sure why people complain or feel like they need more bass...this thing bangs. It's paired with my Samsung TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works as advertised or better.
on February 5, 2025
Posted by: Warwiz
This is one of the best audio devices I have ever owned.
Written by a customer while visiting Samsung US