Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
4
Great overall system.
on October 24, 2024
Posted by: Tank75
[This review was collected as part of a promotion.] Mostly have used it for streaming & gaming but haven’t used it for music that much yet. It has a good overall sound with all sources so far. The surround sound is impressive & immersive. The bass isn’t bad but at times could possibly use a little more punch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply The Best!
on October 26, 2024
Posted by: 3Stooges
[This review was collected as part of a promotion.] I have a samsung 65 qled q70 series TV and pairing this sound bar was so simply.
Connect the earc hdmi cable and follow on-screen instructions what a breeze!
This soundbar makes my living room feel like a home theatre seriously, it's amazing 10/10 worth the cost!
I know a wired theatre system would be better but I live in an apartment and can hide cables in wall like I would love to do. This is the best all in one system or home theatre in a box.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Real Value
on October 30, 2024
Posted by: Shermshop
[This review was collected as part of a promotion.] Absolutely blown away by the Q Series Soundbar! The sound quality is phenomenal, with crystal-clear audio and bass that fills the room. Immersive surround experience that feels like you're right in the action. Setup was quick and easy, and the wireless rear speakers work flawlessly without any lag. This soundbar system truly takes home entertainment to the next level—highly recommend for any movie or music lover!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent sound system for my 85 samsung TV
on October 30, 2024
Posted by: Kdub2135
[This review was collected as part of a promotion.] I love the quality of sound coming from my speakers. Sometimes I forget, I have them and a sound from the back speakers let's me know there there. Great surround sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An All In One Future Proof Home Theater Experience
on October 31, 2024
Posted by: Hthewood
[This review was collected as part of a promotion.] It did Dune 2 Justiceo and sometimes I could swear an F1 car just zoomed by me or Kratos smashed me in the head with a frost axe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Q990D is Shattering Dimensions Poww!!
on November 1, 2024
Posted by: Q990DSuperfan
[This review was collected as part of a promotion.] Once you have the sound system setup and ready it all starts on the smart things app where you maximize all the benefits of the Q990d the bass is awesome booming and over all the sound quality is sounds so real with movies i tend get goosebumps!! Also playing music is on this sound system sounds like rich quality it's a must get with all the amazing features!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does Spacefit Sound work on Sony TV??
on November 12, 2024
Posted by: HK2023
Does Spacefit Sound Pro work with non-Samsung TV's? This was one of the reasons I purchased this soundbar. I have the mic on, and Spacefit on but it has never moved any of my settings on the Smart Things app. I don't think it's working. I have a Sony 950G TV. Thanks.
Response from Samsung USBy Samsung Solutions, November 12, 2024
Hello HK2023,
We appreciate you taking a moment to review the Samsung HW-Q990D Soundbar.
SpaceFit Sound Pro checks the room acoustics once per day and automatically makes internal sound adjustments and does not require a Samsung TV to work.
The EQ settings on the SmartThings app shows the settings adjusted by you and not the internal sound adjustments made by the Spacefit feature. To hear the difference you can try muting the mic or turning off SpaceFit Sound Pro.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate you taking a moment to review the Samsung HW-Q990D Soundbar.
SpaceFit Sound Pro checks the room acoustics once per day and automatically makes internal sound adjustments and does not require a Samsung TV to work.
The EQ settings on the SmartThings app shows the settings adjusted by you and not the internal sound adjustments made by the Spacefit feature. To hear the difference you can try muting the mic or turning off SpaceFit Sound Pro.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Best Sound Theater ever
on November 12, 2024
Posted by: Drifter
[This review was collected as part of a promotion.] I replaced my Bose 700 sound system with samsung q990d sound system. Before purchasing i was hesitant about audio quality. After using it, I can say samsung excelled in making sound systems and they are pioneers
Value
5
Written by a customer while visiting Samsung US