Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Mind-blowing Immersive Sound Experience!
on March 7, 2024
Posted by: Hayleyc925
from Moriches
[This review was collected as part of a promotion.] I had the privilege of experiencing the latest Samsung HW-Q990D 11.1.4ch Soundbar with Dolby Atmos DTS:X, as I paired this system with my Samsung television. Set-up was straightforward, and the ability to connect wirelessly to my existing Samsung television was beyond convenient. This sound system is sleek, compact, and all-around adaptive to your environment. Featuring a main subwoofer, a front-facing unit with 11-speakers, and 4 up/side-firing speakers-- this soundbar makes for a completely incredible and immersive sound experience. With Samsungs SpaceFit Sound Pro, it's simple to calibrate and optimize sound based on the acoustics of your environment/space. Sound is incredibly crisp and clear, and bass is sharp and unclouded, even with great volume. As a family who utilizes the television for movies, music and gaming, the ability to utilize various pre-sets for optimal sound is a huge plus. We utilize Party Mode when entertaining guests and playing music. We utilize Private mode for late-night television when our kids are sleeping. The HDMI 2.1 has made it possible for my husband to utilize 4k 120HZ when playing his favorite games. We absolutely love the level of elevation provided by the Samsung Q990D across the board. As far as technology goes, this soundbar is incredibly intuitive-- and compatible with our existing smart hub programs, Alexa, Google, etc.. The combination of Dolby Atmos advancements and Samsungs latest Q Symphony technology just can't be beat! Such an amazing system, will totally amplify television, movies, music and gaming-- feel like you are actually there!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Theater sound right in your home
on March 7, 2024
Posted by: Cmgademer
from Brooklyn
[This review was collected as part of a promotion.] The Samsung Q 990 D sound bar is a sound machine that will make you feel every sound deep in your bones. It has many channels and it is powerful, this means it can make any sound super loud and clear. It also has Dolby Atmos and DTS:X, which make the sound come from all directions. It is like being in the movie theater or actually being right there in the scene. The sound bar is also smart and easy to use and set up. It connects to your devices and your Samsung TV. It also works with your smart home devices like Alexa. You can control everything with your voice or the app. The sound bar also plays high-quality music from your library or online services. The sound bar has a sleek, attractive design so it will actually add to the décor of your home instead of being an eyesore. I think the Samsung Q 990 D sound bar is the best sound bar you can buy in 2024. It is a sound machine that makes you feel like you are in the action. It is a smart and easy device that works with your other devices. It is a must-have for any home theater enthusiast. Trust me, you will not regret this purchase.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
It's awsome
on March 12, 2024
Posted by: Beetles
[This review was collected as part of a promotion.] I never heard anything like I love Please keep up the good work. I love you products. I wish I could have all of them. I want to live in a Samsung world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievably Immersive Audio
on March 13, 2024
Posted by: Josephv45
from Houston
[This review was collected as part of a promotion.] The Samsung Q990D is really impressive compared to a full 5.1.4 Dolby Atmos setup with a receiver.
Pros:
Volume output of soundbar and subwoofer. I had this at level 21 and it was plenty loud.
No speaker wiring. Only power wiring to speakers and subwoofer along with HDMI to soundbar.
Immersive Sound.
Easy setup with WiFi.
Space Fit Sound Pro which basically calibrates the speakers with a mic like a receiver would, so you know you're getting the most out of your speakers.
7-Band Equalizer when not in Q-Symphony mode.
SmartThings App to adjust settings without the soundbar remote and small display on soundbar.
HDMI 2.1 passthrough for the gamers out there who want to get the high bandwith, resolution, and refresh rates out of their TVs.
Volume output of soundbar and subwoofer. I had this at level 21 and it was plenty loud.
No speaker wiring. Only power wiring to speakers and subwoofer along with HDMI to soundbar.
Immersive Sound.
Easy setup with WiFi.
Space Fit Sound Pro which basically calibrates the speakers with a mic like a receiver would, so you know you're getting the most out of your speakers.
7-Band Equalizer when not in Q-Symphony mode.
SmartThings App to adjust settings without the soundbar remote and small display on soundbar.
HDMI 2.1 passthrough for the gamers out there who want to get the high bandwith, resolution, and refresh rates out of their TVs.
Cons:
I could tell where the subwoofer was located in the room. Could also just be difference between the locations and floor types.
Q-Symphony greys out the Equalizer and won't allow adjustments besides tone adjustments to Bass and Treble.
I could tell where the subwoofer was located in the room. Could also just be difference between the locations and floor types.
Q-Symphony greys out the Equalizer and won't allow adjustments besides tone adjustments to Bass and Treble.
Overall:
For the price point, this is a great alternative to get an immersive sound without paying a premium for a true Dolby Atmos setup and hassle of paying a professional to wire the speakers. Sometimes with my true setup, I have a hard time hearing the dialogue. That's probably due to the center channel not being at the right elevation due to the entertainment center I have downstairs. However, with this soundbar that would definitely not be an issue especially with the Adaptive Sound and Active Voice Analyzer.
For the price point, this is a great alternative to get an immersive sound without paying a premium for a true Dolby Atmos setup and hassle of paying a professional to wire the speakers. Sometimes with my true setup, I have a hard time hearing the dialogue. That's probably due to the center channel not being at the right elevation due to the entertainment center I have downstairs. However, with this soundbar that would definitely not be an issue especially with the Adaptive Sound and Active Voice Analyzer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Best Sound Bar That Exists Today
on March 13, 2024
Posted by: firefox151
from Perrysburg
[This review was collected as part of a promotion.] Two of my TVs had an older, Vizio 5.1 soundbar setup, and while it sounded good, I was excited to upgrade to Atmos on one of them. The first thing I noticed straight out of the box was the sheer size and weight of it. Traditionally, soundbars use tiny, underpowered drivers and make compromises to fit into a small form factor. That clearly was not the case here. The soundbar itself probably weighed twice as much as my old Vizio bar, and the surround speakers were at least double the size.
The soundbar is impressive in its performance. SpaceFit Sound Pro is so much better than doing a manual calibration, and the rear speakers have up-firing drivers to really drive home that Atmos sound quality. Clearly, the gap has been closed significantly between soundbars and a true home theater setup, and for most people it will be the best option. Yes, it's expensive, but it is still much cheaper than a traditional Atmos setup, not to mention you would need to drill a bunch of holes in your ceiling and run wires for that.
The only real complaint I have is that the amp for the rear speakers is in the speaker itself, which means the speakers need plugged into power to work. I have speaker wires run for surround sound setups already, but they require speaker wire, not power wires. Oddly enough, the cheaper Samsung soundbars actually use a system with an external amp that would work much better with my setup (and I'm guessing others' as well), but I'll figure out a way to make it work with wire molding or something.
Still, it's an incredible soundbar. You literally cannot buy a better one on the market today than the Samsung 990D. If you value sound quality but do not want to spend thousands, run wires, and install speakers in your ceiling, this is what you want to buy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Exceptional sound
on March 15, 2024
Posted by: Randy77
Just received and setup this soundbar plus subwoofer and surround speakers. Setup was seamless and sound is spectacular! This replaces an earlier version of a similar Samsung soundbar. Playing movie soundtracks with a lot of diverse sounds is very much like being in a theater with incredible sound. Very happy with this purchase!
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best!
on March 18, 2024
Posted by: Jsnkc28
from Evansville
[This review was collected as part of a promotion.] I have always considered myself to be an audiophile. I have an amazing setup for my vinyl records, but I have never been able to get sound that I was happy with from my TV. That changed when I got the Q990D! My previous sound bar was the Q990A and that was a good bar, but it had its annoyances. I am happy to say all of those have been fixed and I am extremely satisfied with the Q990D.
The build quality is exceptional. It has a metal mesh screen around the top and sides to cover the speakers with a small display on the front that is hidden and only shows up when you change the volume or input or sound mode.
Hooking it up is very easy. I used 1 HDMI cable from my TV’s eARC out to the sound bar. The sound bar also has 2 other HDMI ports with 4k passthrough so you can use those to hook up gaming machines or blu-ray players and things like that. To set up the subwoofer and rear speakers, all I had to do was plug them in and they automatically connected.
I fired up movies that I knew had good Atmos action scenes in them and I was blown away. It had a rich and full sound. The bass, mids, and highs were all represented perfectly and clearly. The sound filled the room and you felt like you were in the middle of the action!
The companion app allowed me to tweak things further with adjustments for each of the channels as well as a full 7 band EQ. Within minutes, I had my sound perfectly dialed in!
Next, I tried a little music. Normally I would never listen to music through my sound bar because it sounds horrible. I loaded up some Hi-Res music files and I was shocked because they sounded really good. Not as good as my dedicated music stereo system, but I was very surprised that the music was very listenable. I also played spatial audio tracks through it and they also sounded amazing and were very immersive. I wish in the app you could have a few different custom EQ’s saved so I could have one set up for music and one for TV and movies. Its a pain having to go in and change EQ settings when I switch from TV to music. Other than that, I am very satisfied with the sound It seems that Samsung has really been listening to its customers through the evolution of the QD sound bar line and have made lots of positive changes. It has now morphed into what I think is probably one of the best sound bars money can buy. If you are looking for the best of the best, this is it
The build quality is exceptional. It has a metal mesh screen around the top and sides to cover the speakers with a small display on the front that is hidden and only shows up when you change the volume or input or sound mode.
Hooking it up is very easy. I used 1 HDMI cable from my TV’s eARC out to the sound bar. The sound bar also has 2 other HDMI ports with 4k passthrough so you can use those to hook up gaming machines or blu-ray players and things like that. To set up the subwoofer and rear speakers, all I had to do was plug them in and they automatically connected.
I fired up movies that I knew had good Atmos action scenes in them and I was blown away. It had a rich and full sound. The bass, mids, and highs were all represented perfectly and clearly. The sound filled the room and you felt like you were in the middle of the action!
The companion app allowed me to tweak things further with adjustments for each of the channels as well as a full 7 band EQ. Within minutes, I had my sound perfectly dialed in!
Next, I tried a little music. Normally I would never listen to music through my sound bar because it sounds horrible. I loaded up some Hi-Res music files and I was shocked because they sounded really good. Not as good as my dedicated music stereo system, but I was very surprised that the music was very listenable. I also played spatial audio tracks through it and they also sounded amazing and were very immersive. I wish in the app you could have a few different custom EQ’s saved so I could have one set up for music and one for TV and movies. Its a pain having to go in and change EQ settings when I switch from TV to music. Other than that, I am very satisfied with the sound It seems that Samsung has really been listening to its customers through the evolution of the QD sound bar line and have made lots of positive changes. It has now morphed into what I think is probably one of the best sound bars money can buy. If you are looking for the best of the best, this is it
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The New Home Theater Flagship
on March 18, 2024
Posted by: hrahim1
from Brooklyn
[This review was collected as part of a promotion.] This is a no-brainer if you're serious about home theater sound.
The Q990D looks and feels great with high build quality and materials.
It fits perfectly with any 55" or larger 4K TV.
The addition of 4K120 passthrough is great if you have a PS5 or XBSX
The Q990D looks and feels great with high build quality and materials.
It fits perfectly with any 55" or larger 4K TV.
The addition of 4K120 passthrough is great if you have a PS5 or XBSX
The setup is instant and foolproof.
I have no eArc or startup issues like I've had with other soundbars.
The dialogue enhahcnement of the Active Voice Amplifier is really helpful.
And at 20% this thing rattles my room and I have to hope the neighbors aren't home. I hope you have a soundproof room to really test the limits.
Also works great with Spotify and Google Home.
I have no eArc or startup issues like I've had with other soundbars.
The dialogue enhahcnement of the Active Voice Amplifier is really helpful.
And at 20% this thing rattles my room and I have to hope the neighbors aren't home. I hope you have a soundproof room to really test the limits.
Also works great with Spotify and Google Home.
The music playback has been improved with the party mode.
I hope they add DTS: X Pro and Atmos upscaling in a firmware update but otherwise this is the peak of home theater sound.
And if you have 4K Bluray discs, the Dolby Atmos upfiring and surround sound audio quality is hard to believe. The satellite speaker are powerful and really add to the sense of immersion.
I am still waiting for my Samsung OLED to test the Q-Symphony and wireless Atmos which would make this soundbar even better!
I would recommend this to a friend!
Written by a customer while visiting The Insiders