Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
623
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
84 out of
110)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Beats Bose and Sonos hands down
on December 13, 2025
Posted by: V2888v
[This review was collected as part of a promotion.] I just don’t stop getting amazed with the quality of sound, EVERYDAY, after nearly a year of owning this. No joke, but I bought a Bose system for nearly 3x the price in parallel, and returned it in favor of my Samsung system simply because the seamlessness of use as well as sound quality on Samsung was 10x better than Bose.
Also I recently got a Sonos setup for my other room, and I can vouch that Samsung system is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Listened!!!
on March 4, 2024
Posted by: Ejtsecond6
from Krum
[This review was collected as part of a promotion.] Samsung has released the HW-Q990D which is the premium flagship model for 2024. They finally listened to the consumers with this year’s model by adding HDMI 2.1 support. This should make console lovers happy and shows Samsung does listen to their consumers.
Samsung has decided to keep the same form factor since their 2022 release the HW-Q990B. This 11.1.4 setup has continued to win multiple awards as the best premium soundbar in class year after year. Why reinvent the wheel?
Here is the most asked question I have seen about the HW-Q990D “If you already own a previous model, should you upgrade to the latest version”? Are there enough features to upgrade?
Here are the top features for 2024 :
HDMI 2.1 with 4K/120Hz passthrough: A major improvement over the previous model, making it ideal for gamers.
Powerful and immersive sound: The 11.1.4-channel system with Dolby Atmos and DTS:X which creates a rich and detailed soundscape.
Q-Symphony 3.0: Integrates seamlessly with compatible Samsung TVs for enhanced audio performance.
Private Listening Mode: This feature allows you to use only the rear speakers for quiet listening, perfect for late-night movie sessions without disturbing others.
Spacefit Sound Calibration: Tailors the sound to your specific room layout for an optimized listening experience.
Active Voice Amplifier Pro: Uses AI to enhance dialogue clarity, ensuring you never miss a word.
Party Play Mode: This mode creates a balanced sound across the entire system, including the rear speakers, ensuring everyone in the room enjoys a cohesive listening experience.
Roon high-resolution music streaming support.
The answer to the question above will depend on your budget. Some things to consider is total cost. Since the HW-Q990D is Samsung’s high-end model, it will come with a high price tag to match.
Previous year owners of Samsung’s high-end soundbars will need to determine whether the newest features are worth upgrading and would you actually have use for them. The soundscape is still stellar, and fill large rooms.
In conclusion, the Samsung HW-Q990D is a premium soundbar that delivers exceptional sound quality, a whole host of features, and improved next-gen console compatibility with the addition of HDMI 2.1 for 4k/120Hz. If this is your first Samsung Premium high soundbar, this is a must buy. To all the existing owners, I would recommend a wait and see approach. Consider all aspects before taking the plunge.
Samsung has decided to keep the same form factor since their 2022 release the HW-Q990B. This 11.1.4 setup has continued to win multiple awards as the best premium soundbar in class year after year. Why reinvent the wheel?
Here is the most asked question I have seen about the HW-Q990D “If you already own a previous model, should you upgrade to the latest version”? Are there enough features to upgrade?
Here are the top features for 2024 :
HDMI 2.1 with 4K/120Hz passthrough: A major improvement over the previous model, making it ideal for gamers.
Powerful and immersive sound: The 11.1.4-channel system with Dolby Atmos and DTS:X which creates a rich and detailed soundscape.
Q-Symphony 3.0: Integrates seamlessly with compatible Samsung TVs for enhanced audio performance.
Private Listening Mode: This feature allows you to use only the rear speakers for quiet listening, perfect for late-night movie sessions without disturbing others.
Spacefit Sound Calibration: Tailors the sound to your specific room layout for an optimized listening experience.
Active Voice Amplifier Pro: Uses AI to enhance dialogue clarity, ensuring you never miss a word.
Party Play Mode: This mode creates a balanced sound across the entire system, including the rear speakers, ensuring everyone in the room enjoys a cohesive listening experience.
Roon high-resolution music streaming support.
The answer to the question above will depend on your budget. Some things to consider is total cost. Since the HW-Q990D is Samsung’s high-end model, it will come with a high price tag to match.
Previous year owners of Samsung’s high-end soundbars will need to determine whether the newest features are worth upgrading and would you actually have use for them. The soundscape is still stellar, and fill large rooms.
In conclusion, the Samsung HW-Q990D is a premium soundbar that delivers exceptional sound quality, a whole host of features, and improved next-gen console compatibility with the addition of HDMI 2.1 for 4k/120Hz. If this is your first Samsung Premium high soundbar, this is a must buy. To all the existing owners, I would recommend a wait and see approach. Consider all aspects before taking the plunge.
I would recommend this to a friend!
Response from The InsidersBy Samsung Solutions, March 5, 2024
Ejtsecond6,
It’s great to hear you’re enjoying the sound quality of your HW-Q990D Soundbar! With 11 front-facing speakers, 1 subwoofer and 4 up-firing channels, you’ll be immersed in sound all around as it fills your room with bold, multi-channel audio you can feel from all angles. And with a rear speaker kit included, your complete home theater experience is right in the box.
If there’s anything we can ever help with such as optimizing settings, Samsung’s here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week.
It’s great to hear you’re enjoying the sound quality of your HW-Q990D Soundbar! With 11 front-facing speakers, 1 subwoofer and 4 up-firing channels, you’ll be immersed in sound all around as it fills your room with bold, multi-channel audio you can feel from all angles. And with a rear speaker kit included, your complete home theater experience is right in the box.
If there’s anything we can ever help with such as optimizing settings, Samsung’s here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week.
Written by a customer while visiting The Insiders
Customer Rating
5
The Missing Link
on March 4, 2024
Posted by: Anonymous
from Murrieta
[This review was collected as part of a promotion.] All I can say is WOW! This soundbar totally changes everything now. The sound is much better than I ever imagined it would be!
The setup was extremely easy. All of the speakers automatically connected to each other as soon as I plugged them in and connecting the system to my TV only took seconds. I am super impressed as to how easy it was.
The sound totally fills my living room which makes watching movies really come to life. I never thought I really needed to have rear speakers, but now that I do it will be a must for me from now on. I really like the SpaceFit Sound feature, it basically adjusts the speakers based on the sound being picked up by the built-in microphone. Very cool for sure and a real game changer. I would highly recommend this system to anyone looking for a premium sound system!
The setup was extremely easy. All of the speakers automatically connected to each other as soon as I plugged them in and connecting the system to my TV only took seconds. I am super impressed as to how easy it was.
The sound totally fills my living room which makes watching movies really come to life. I never thought I really needed to have rear speakers, but now that I do it will be a must for me from now on. I really like the SpaceFit Sound feature, it basically adjusts the speakers based on the sound being picked up by the built-in microphone. Very cool for sure and a real game changer. I would highly recommend this system to anyone looking for a premium sound system!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The best of the best!
on March 4, 2024
Posted by: Websterp
from Pullman
[This review was collected as part of a promotion.] The SAMSUNG HW-Q990D 11.1.4ch Soundbar is an absolute game-changer for my home entertainment setup (games, movies, music), and I couldn't be more happy with this soundbar. It's an easy +5 star rating from me and my family
First, the setup process was pretty easy and intuitive. Within minutes, I had this incredible soundbar up and running, thanks to its user-friendly design and clear instructions.
It's the kind of more than easy experience you hope for when setting up new tech, and it exceeded my expectations.
It's the kind of more than easy experience you hope for when setting up new tech, and it exceeded my expectations.
About the sound quality. The HW-Q990D delivers an audio experience like no other (I tried several sounbars). The 11.1.4 channel configuration fills my room with immersive, crystal-clear sound.
Whether I'm watching movies, playing videogame, or streaming music, the soundbar's performance is nothing short of exceptional. The Dolby Atmos and DTS:X support take the audio to a whole new level, making every sound, from the softest whispers to the most thunderous explosions, come to life. It's like having a mini-cinema in my living room! You friends will be surprised - WOW effect active!
Whether I'm watching movies, playing videogame, or streaming music, the soundbar's performance is nothing short of exceptional. The Dolby Atmos and DTS:X support take the audio to a whole new level, making every sound, from the softest whispers to the most thunderous explosions, come to life. It's like having a mini-cinema in my living room! You friends will be surprised - WOW effect active!
The build quality of this soundbar is also top-notch. It not only looks sleek and stylish but also feels robust and well-made. It blends seamlessly with my TV setup and adds a touch of sophistication to my home.
The included remote control is intuitive and easy to use, allowing me to fine-tune the audio settings to my liking. I also appreciate the connectivity options, including Bluetooth and Wi-Fi, which make it effortless to stream music from my devices or connect to my TV.
In summary, the SAMSUNG HW-Q990D 11.1.4ch Soundbar is a standout product that has elevated my home entertainment experience to new heights. It combines ease of setup, exceptional sound quality, and impressive build quality, making it a clear choice for anyone in search of a premium audio solution.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Atmosphere of a Home Symphony
on March 4, 2024
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] The Samsung HW-Q990D is something so robust and enveloping, it's difficult to put into words. The breathtaking execution of Dolby Atmos in a convenient and compact form factor is almost unbelievable.
Setup was an absolute breeze. Using HDMI eARC on my Samsung S95C QD-OLED TV, the soundbar automatically connected on powerup and configured the Q-Symphony setting. This allows my TV speakers to be used as additional directional sound, creating an even deeper sound spectrum.
There were two obvious upgrades I noticed this year from last year's Q990C. First, it's has HDMI 2.1 passthrough, allowing for 4K 120Hz, which is a must have for next-gen consoles. Second, they changed the color, which is a major aesthetic upgrade in my opinion. You can see the difference in my surround speaker images. The speaker on the left is the Q990C, which is a greyish color, while the Q990D on the right is solid black. Trust me when I say it is a huge improvement in how good the soundbar looks under your TV.
The remote is the same slim formfactor as last year's model, with the convenient "CH LEVEL" button that lets you navigate directly to speaker level adjustments, and the "TONE CONTROL" button that takes you right to the bass and treble adjustments. If you haven't purchased a Samsung soundbar in a few years, you'll find these buttons a convenient addition to the remote.
The sound on this unit is loud, and I mean loud, and the base is comparable to an actual movie theater. Where the HW-Q990D really shines is its implementation of Dolby Atmos. When you watch content that has full Dolby Atmos support, the depth and accuracy of the directional sound will leave you speechless. If you are using a Q-Symphony enabled Samsung TV, it literally sounds like voices are coming directly out of the characters' mouths on the screen.
If you are looking for a full-scale soundscape in video games, movies, and sports, the HW-Q990D will give you that and so much more in a convenient and compact formfactor. I promise this soundbar will make your friends and family jealous of your home setup.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This Sound bar is AMAZING
on March 4, 2024
Posted by: Mhswres1
from Bradenton
[This review was collected as part of a promotion.] My experience with this surround setup has been incredible. The initial unboxing was easy. Not to bad to unpack while still have adequate packing to protect it while shipping.
Setup was easy. The wireless connectivity of everything has come a long way. After simply plugging everything in and allowing it to pair setup was done super simple. I would also like to mention the this soundbar now supports hdmi passthrough at 120hz and 4k. It's a nice feature to have if your short on hdmi ports, though I would still recommend hooking the soundbar to your tv via your Earc port if your tv has it. My tv instantly recognized the system and adjusted the sound settings on its own. I also would definitely recommend mounting the surround speakers to the wall vs a stand or just on a side table, in my opinion having them higher up really helped the overall sound.
So far I have watched a few movies, listened to music and played a few video games and it has excelled at everything so far. The surround speakers really do there job well for the full experience when your really getting into a movie. They are also surprisingly accurate while playing online games. I had a heads up on which direction my opponent was coming from well before I could see them. Plenty of bass for music if your into that sort of thing. If your worried about how loud the setup can get don't, I'm pretty sure you could blow out an eardrum before you max out the volume.
Overall I would most definitely recommend at least trying this system out if you are in the market for a surround system
I would recommend this to a friend!
Response from The InsidersBy Samsung Solutions, March 5, 2024
Hi Mhswres1,
Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.
And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!
Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.
Should you ever have questions on your new Soundbar, please give Samsung Support a call at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.
And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!
Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.
Should you ever have questions on your new Soundbar, please give Samsung Support a call at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Epic Sound, No Wires, No Compromises!
on March 4, 2024
Posted by: BrainDoc
from Xenia
[This review was collected as part of a promotion.] If you're in the market for a high-end audio system, the Samsung Q990D is where it's at! I'm talking 11.1.4 Ch. Dolby Atmos Sound – it's like the sound is coming at you from every angle. Front-facing speakers, a subwoofer, and up-firing channels make you feel like you can touch the sound. And get this – Q-Symphony pairs your TV and Samsung soundbar for a killer duo, operating as one to give you a synchronized audio feast. This is assuming you don't have high ceilings, of course!
But wait, it gets better. No more tangled mess of HDMI cables - Wireless Dolby Atmos lets you arrange your setup however you want without sacrificing audio quality. And with SpaceFit Sound Pro, this soundbar analyzes your room and tweaks the audio for a customized, room-filling experience. Plus, they throw in up/side-firing rear speakers for that extra oomph.
Built-in voice assistant? Yup! Your voice can do amazing things – hands-free control of your soundbar and TV. Want to play your favorite tunes or switch to your go-to show? Just tell it. Adaptive Sound ensures you catch every line, even at low volume. Game Mode Pro is there for gamers, bringing 3D optimized sound for a killer experience!
For Apple fans, Airplay 2 makes it a breeze to connect your devices. And AVA (Active Voice Analyzer) ensures dialogue and commentary are crystal clear, cutting through any room noise.
The only downside? Well, it's not your budget-friendly option, but if you're after a next-level audio experience, the Samsung Q990 is worth every penny!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Sound Beast
on March 5, 2024
Posted by: AnthonyRomano1324
from Brooklyn
[This review was collected as part of a promotion.] The Samsung Q990 D is not just a soundbar, it's a sound beast. This soundbar delivers a mind-blowing 11.1.4 channel sound that will make you feel like you're in the middle of the action. Whether you're watching a movie, playing a game, or listening to music, the Q990 D will immerse you in a sonic landscape that is rich, clear, and powerful. The soundbar has a whopping 656W of output, which means it can handle any audio source without distortion or loss of quality. It also supports HDMI 2.1, which enables 4K 120Hz passthrough for the latest gaming consoles and streaming devices. The Q990 D is also a smart soundbar, with features like SmartThings Hub, Alexa voice control, Q Symphony, and Roon integration. You can use it to control your smart home devices, adjust the sound settings, sync it with your Samsung TV, and stream your favorite tunes. The Samsung Q990 D is the ultimate soundbar for 2024, and it's a must-have for any home theater enthusiast.
I would recommend this to a friend!
Written by a customer while visiting The Insiders