Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Average customer rating
4.6
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
622
4 Stars
97
3 Stars
23
2 Stars
12
1 Star
31
76%of customers recommend this product.
(
83 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Customer Rating
5
Easy set up
on November 7, 2025
Posted by: Pat123456
[This review was collected as part of a promotion.] It replaced 10 speakers. And eliminated the use of a complicated home theater receiver.
Easy to use as it comes on automatically when TV is turned on.
Has Bluetooth wireless rear surrounds and Bluetooth wireless subwoofer !!!
15 minutes set up.
FYI , for fast easy simple set up use an optical audio wire.
Easy to use as it comes on automatically when TV is turned on.
Has Bluetooth wireless rear surrounds and Bluetooth wireless subwoofer !!!
15 minutes set up.
FYI , for fast easy simple set up use an optical audio wire.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There is nothing bettet
on November 20, 2025
Posted by: Richie
[This review was collected as part of a promotion.] I have it paired up and linked to my tv, ps4, MacBook and use it for EVERYTHING.
There is nothing better for my usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Surround Sound
on November 21, 2025
Posted by: Steven
[This review was collected as part of a promotion.] Upgraded from a 700 series that just had the sound bar and sub. What a difference!
This sound bar is noticeably bigger. Same goes with the sub. The two rear speakers are compact and have speakers facing in three directions.
Setup was easy, I selected the Q symphony option on my Samsung TVs sound output and it connected to my soundbar instantly. The rear speakers did not connect at first (admittedly i forgot to plug them in) which required unplugging and replugging the sound bar and TV to get them to sync. After that, zero issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Q990D Soundbar - Amazing Sound That Makes
on November 22, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] I bought the Samsung Q990D soundbar about a month ago, and wow, what a difference it’s made! My TV’s built-in speakers were okay, but this system takes everything to another level.
Right out of the box, I was impressed by how sleek everything looks. The soundbar sits nicely under my TV, and it comes with a subwoofer and two small rear speakers that complete the setup. Everything connected wirelessly, which was great because I didn’t have to run cables all over my living room. Setup took me maybe 15 minutes, and the system basically calibrated itself to fit my room.
The sound quality is absolutely magnificent. When I watch movies now, it feels like I’m actually at the cinema. Explosions have real punch, dialogue is crystal clear, and the surround sound makes you feel like you’re right in the middle of the action. I rewatched some of my favorite action movies and heard details I’d never noticed before. The bass from the subwoofer is powerful but not overwhelming - it adds depth without shaking the whole house.
Music sounds fantastic too. I’ve been streaming my playlists through it, and everything from pop to classical sounds rich and full. The clarity is amazing - you can hear every instrument and vocal perfectly. It’s actually made me enjoy listening to music at home more than I used to!
Right out of the box, I was impressed by how sleek everything looks. The soundbar sits nicely under my TV, and it comes with a subwoofer and two small rear speakers that complete the setup. Everything connected wirelessly, which was great because I didn’t have to run cables all over my living room. Setup took me maybe 15 minutes, and the system basically calibrated itself to fit my room.
The sound quality is absolutely magnificent. When I watch movies now, it feels like I’m actually at the cinema. Explosions have real punch, dialogue is crystal clear, and the surround sound makes you feel like you’re right in the middle of the action. I rewatched some of my favorite action movies and heard details I’d never noticed before. The bass from the subwoofer is powerful but not overwhelming - it adds depth without shaking the whole house.
Music sounds fantastic too. I’ve been streaming my playlists through it, and everything from pop to classical sounds rich and full. The clarity is amazing - you can hear every instrument and vocal perfectly. It’s actually made me enjoy listening to music at home more than I used to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My precious
on November 29, 2025
Posted by: Love2listen
[This review was collected as part of a promotion.] I absolutely love this product and completes my 85” Samsung QLED 4k television. Me and my gf has this as our favorite date night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on November 30, 2025
Posted by: JLS1
from Murrysville, PA
I paired this soundbar with a Samsung 98” QLED, it is amazing, no need to go to the theater again! I read a lot of reviews on this soundbar before I purchased it. Quite a few mentioned that the bass from the sub was inadequate. To those of you that are not satisfied with your bass, relocate your sub to a corner of the room with the port facing one of the walls. You’re welcome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
4
Woofer is good as week as bar
on December 1, 2025
Posted by: ruthvik1
[This review was collected as part of a promotion.] Back speakers are not as that good . Woofer and sound bar works very well . Connects very fast
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible sound quality
on December 5, 2025
Posted by: lovesamsungQ990D
[This review was collected as part of a promotion.] The Q990D delivers incredible sound quality; it is the best soundbar I have experienced so far.
Value
5
Written by a customer while visiting Samsung US