Customer reviews from tcl.com
TCL - Refurbished Excellent - S45H S Class 2.0 Channel Sound Bar with Dolby Atmos, DTS Virtual:X, and Bluetooth Music Streaming - Black
Average customer rating
4.6
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
42
4 Stars
13
3 Stars
3
2 Stars
1
1 Star
0
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for TCL - Refurbished Excellent - S45H S Class 2.0 Channel Sound Bar with Dolby Atmos, DTS Virtual:X, and Bluetooth Music Streaming - Black
Customer Rating
4
Tim in support is the BEST!
on June 14, 2025
Posted by: Walt
Tim in support was VERY helpful. Helped me troubleshoot a loose connection in my setup. Installation was simple and easy.
Response from tcl.comBy Alison TCL Customer Support, June 16, 2025
Hi Walt,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your sound bar thus far! Our sound bars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our sound bars have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3
How to connect with TCL home app
on September 22, 2025
Posted by: Gigli
I can't use TCL home app to connect thus AI sonic adaptation is not possible. Otherwise, everything is good.
No, I would not recommend this to a friend.
Response from tcl.comBy Alison TCL Customer Support, September 22, 2025
Hi Gigli,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our sound bars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the sound bars we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Dommage que les réglages sont en anglais.
on November 26, 2025
Posted by: Claudio
This customer did not provide a text review.
Response from tcl.comBy Alison TCL Customer Support, November 26, 2025
Hi Claudio,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your sound bar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We hope that you are enjoying your sound bar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com