Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop - Black
Average customer rating
4.3
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
64
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
6
86%of customers recommend this product.
(
77 out of
90)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop - Black
Posted by: Ztoolman
from Dripping Springs TX
Verified Purchase:Yes
So much easier to clean than the old Magic Chef that had the frame with a lip.
the lip would catch food particles and was hard to clean. The new KitchenAid without a lip is easy to take care of and the dual size burners are fantastic to choose the size to match the pan.
the lip would catch food particles and was hard to clean. The new KitchenAid without a lip is easy to take care of and the dual size burners are fantastic to choose the size to match the pan.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: doctor
from Charlotte, NC, USA
Verified Purchase:Yes
This is the most versatile and handy cooktop imaginable! I cook every day and find new ways to use the several burners at the same time. This is a truly functionals product that everyone will delight in.
Pros: Performance, easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Diane
from Villa Rica, Ga
Verified Purchase:Yes
I just had my cooktop installed two weeks ago and so far I love it! The three dual eyes make it incredibly adjustable to meet any demand. I love the sleek, clean lines and the black glass is beautiful! From reading previous reviews, I learned to use only paper towels and a spray cooktop cleaner - this makes clean up a breeze. I have not had occasion to use the downdraft as yet but it does not seem to be as powerful as my last downdraft.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed with this cooktop
on May 21, 2015
Posted by: Phil
from Atlanta, Georgia
Verified Purchase:No
I purchased this cooktop to fit the space in my countertop but I would have preferred the 30 inch model. We are not happy about it.The biggest complaint about this cooktop is that it is a mess to clean it up. It accumulates stains easily which are hard to remove. The fan system works poorly. The design of the The stainless steel edges that are at the bottom and top of the cooktop can lead to easy cutting if you are not careful when cleaning it. The edges are very sharp and should have designed differently. If anyone who has this black cooktop knows how to clean and maintain it shiny please let us know. Some of the burners warm faster than others for no reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 29, 2017
Dear Phil:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Posted by: Krista
from Carey Ohio
Verified Purchase:Yes
I bought this a while ago, while building our home, recently installed it and LOVE it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
smaller than older model with other issues
on April 2, 2015
Posted by: Wimer
from Fairbanks, AK
Verified Purchase:No
Bought this model because our original 36" KitchenAid died after 7 years. I thought if I replaced it with the same brand and size it would create less problems for installation, but this was not the case. The venting was 5" instead of 6?, which is a rather unusual size. The unit itself was only 35 1/2?, which left gaps on both sides. Now I have to get an insert to fill that gap. We have had a few minor issues with the heating elements that someone has looked at once already. I am surprised with the issues because KitchAid has always been high on our list of reliable brands.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 29, 2017
Dear Wimer:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID #, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID #, name, phone number, street address, reviewer name, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Relations
Written by a customer while visiting kitchenaid.com
Posted by: Green girl
from Colorado
Verified Purchase:Yes
We bought this cook top a month back. Works very well. The downdraft is very powerfull too. Just love it !!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Glen
from Colorado Springs
Verified Purchase:Yes
We purchased the Kitchen Aid at the recommendation of the installer. It is great in all ways. The downdraft works well. We do not find it hard to clean. The only change I would make would be to put the warming unit in the back rather than the front. Having another front burner would make the cook top easier to use for shorter people.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com